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Opening any PDF from IE7 comes up full screen

willcox
willcox asked
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Last Modified: 2013-12-08
Peculiar problem and not sure if it's an Acrobat problem or a browser (IE7) problem. Using Acrobat 8 Pro and it's been working fine for months. Last couple of weeks every PDF I open from a web page opens full screen. Local pdf's open in windows just fine, it's only pdf's from web links that pop up full screen. It's not the files - I've tried dozens and I can download them to my local machine and then open them and they open in a nice tidy little window OK. But everything I open from a web page - ANY web page - pops up full screen. I've gone thru every preference setting I can find to no avail. Any ideas anyone? thx
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Commented:
(BTW - running Vista, SP1, fully patched)
Top Expert 2013

Commented:
willcox--Have you resized the larger than wanted window by dragging the corner or sides, held down Control and closed the window?   Then open a web-based .pdf.
(If that does not work try holding down Shift.)

Also are you talking about Acrobat or Reader?  In Reader there are several settings possible when you click Edit|Preferences.  Click on Full Screen and Pager Display.  I do not know if either of those will help.  I would think Acrobat would have similar options.

Author

Commented:
Thanks for the ideas, but no love there.  Yes I have resized and saved, both with <Ctl> and <Shft>.  I can't just resize to start with - it's a truly maximized page when it opens - I have to restore down size before I can adjust anything.  It's not reader, it's Acrobat Pro, v8.12, including the security update.  As I mentioned it's been working fine for a year - this is a recent development - just a couple of weeks.  I'm sure I've hit something inadvertently but I can't figure out what.  Acrobat does have a setting to open full page, but it is not set, and when I open a PDF from my local system it does not open full screen - only when I open something out of the browser.  I did say it was peculiar :)
Top Expert 2013

Commented:
willcox--"it's a truly maximized page when it opens "
When I open a .pdf directly from the web using READER, I am actually in an IE window.  It fills the screen but it is not maximized--only one box shows in the middle icon in the upper right corner. I can resize the window anyway I want and move it around.   This is called a "normal" IE window.
If truly "maximized" I would not be able to do that.  I would first have to click that middle icon (which for "maximized" would show as two boxes, one superimposed on the other and change it to a "normal" window--a single box icon.).  
Maybe Acrobat does not open .pdf in IE windows?
(But even when I open Reader, by itself, (without a .pdf showing), and see a Reader window, not an IE window, I see the same three icons at the top right.  I can move, and resize the Reader window as long as the middle icon indicates a "normal" rather than "maximized" window.  )
Forgive me I do not have Acrobat, so maybe am wasting your time.

Author

Commented:
Sorry, I think I'm leading you astray.  When I click a PDF link in a browser it opens a new tab with nothing in it but then pops up an entirely new acrobat window with the document in it, not a page within the browser.  This window is full maximized.  I just realized as I write this in response to your query that I can no longer actually open PDF's IN the browser.  That may be a clue.  Does this give you any ideas?  thx
Top Expert 2013
Commented:
This one is on us!
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Author

Commented:
Still unsure what caused it, but steps 3 (delete registry keys) and 8 (run repair) in the first referred link solved the problem.  Many thanks.
Top Expert 2013

Commented:
willcox--And thank you for telling us what worked.

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