troubleshooting Question

Boot utility to run chkdsk on NTFS partitioned drive.

Avatar of rockfly
rockfly asked on
Microsoft DOSWindows XPWindows OS
12 Comments1 Solution2046 ViewsLast Modified:
Hi,

I have a machine brought in by a home user that is getting error "Windows could not start because the following file is missing or corrupt \windows\system32\config\system"

After booting off XP CD to run recovery console > chkdsk /r but as soon as I select the Windows installation number under recovery console the machine gets a BSOD stating BAD_POOL_CALLER with STOP 0x000000c2 (0x00000043, 0xc3e3D000, 0x00000000, 0x00000000).  Also get the same BSOD if you try to use XP install disk to run a recovery installation.  

I have removed the harddrive from the original PC and placed into test bed PC to eliminate the possibility of hardware issues such as a modem or memory.

All I can think of now is to find a boot utility that will let me boot up and run chkdsk on the NTFS partition and hope for the best, anyone know where such a utility disk exists on the net or any other ideas on how to correct this issue.

Thanks!

Steven
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