troubleshooting Question

No VPN file access

Avatar of dkatzen
dkatzen asked on
VPNSBSActive Directory
14 Comments1 Solution350 ViewsLast Modified:
PREFATORY NOTE:  I'm a "newbie," so please assume limited knowledge on my end and, if offering suggestions, kindly use terms a neophyte would likely grasp.  Thanks much.

We're running Windows Small Business Server 2003.  Intermittently, my partner can't reach files on the server over the VPN connection from his XP Professional laptop.  (He can connect through VPN using the "Connection Manager," but that's as far as he gets.)  When he tries to access files on the server, he gets a message like these:

"\\Server\k&s docs is not accessible.  You might not have permission to use this network resource.  Contact the administrator of this server to find out if you have access permissions."

"The drive or network connection the the shortcut 'Clients A-C.lnk" refers to is unavailable.  Make sure the disk is inserted or the network resource is available, and then try again."

He has been granted all appropriate permissions, and he can log onto the server using Remote Web Workplace.

Thanks for any guidance you can provide.
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 14 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 14 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros