troubleshooting Question

allow relay from an ip address

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servicadFlag for Canada asked on
ExchangeEmail Servers
5 Comments1 Solution1703 ViewsLast Modified:
The Relay settings can be found in the Exchange System Manager console at:
- expand Administrative groups
- expand "Your Admin group" (select the one where the mailbox of the user is)
- expand Servers
- expand "Your server" (select the one where the mailbox of the user is)
- expand Protocols
- expand SMTP
- right click on "Default SMTP Virtual Server" and choose "Properties"
- select the "Access" tab
- click on the "Relay" button
- click on "Add" button and add the user's IP address.
- close all open windows with "Apply" and "Ok"


is the steps i have taken however the mail still fails with the following error.


This is an SMTP protocol log for virtual server ID 1, connection #22. The client at "192.168.0.250" sent a "ehlo" command, and the SMTP server responded with "501 5.5.4 Invalid Address  ". The full command sent was "ehlo Canon21D8B9.".  This will probably cause the connection to fail.

is there something i am missing here ?
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