Link to home
Start Free TrialLog in
Avatar of mharcais
mharcais

asked on

XP laptop can't get past initial windows XP screen....

HI,

My HP Pavilion Entertainment laptop won't start.

I've tried booting into safe mode. It loads up files until it reaches one called mup.sys, then it goes blue screen of death which displays something on the lines of:

"STOP C0000218    {Registry file failure}
systemroot\system32\config\software
It's log or alternate
It is corrupt, absent, or not writable"

If I try to boot windows normally it gets to the point of the windows XP loading screen but the progress bar simply runs for a few minutes then it blue screens...

If this was a desktop, I'd just take out the hard drive, put it in as a slave on another machine and run a fix on the drive, but it's a laptop, and I don't want to wipe any of the data on it, but obviously can't get it to start at all, so any ideas welcome in order to get access to the data there before maybe having to do a fresh XP install....
Avatar of Houssam Ballout
Houssam Ballout
Flag of Lebanon image

had you try to repair windows
Avatar of mharcais
mharcais

ASKER

Hi, will that wipe everything on the drive?
How to recover from a corrupted registry that prevents Windows XP from starting.

http://support.microsoft.com/kb/307545
Try booting from Windows Install Disk. There are repair options including auto-repair and repair console. The first may fix you problem automatically (though it most possibly wouldn't) while the former may help you to make a backup or disk check (which will aslo fix everything it can).

Also, try bootable linux or windows.
HI, I've booted from an XP disc and selected the option for repair, but that just asked me for an administrator password, which then brought me to a dos screen with C:\Windows

Not sure where to go from there...
Hi that you going inot the recovery console, dont select repair an dinstead carry on through an dyoull hav ethe option to repair or reformat, select repair install and it will refresh all your OS files, does sound like a corrupt reg though, if its the local machine hive you will be ok with teh repair install, if it s the user hive then you might need to can the profile

http://www.michaelstevenstech.com/XPrepairinstall.htm 
ASKER CERTIFIED SOLUTION
Avatar of kojoru
kojoru
Flag of Russian Federation image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Please note i stated that the repair install wWILL fix local machine hive issues but NOT user profile issues
HI, I tried those commands, but now I get:

Windows could not start because the following file is missing or corrupt:
\Windows\system32\config\system
go for the reapir install takes 20 mins and youll know if you have a recoevrable system or not
I'd love to, but I get landed at C:\windows after I select R and that's it!
I tried entering those commands, and it just seems to have wiped the system folder!
have you read my post? your not doing a repair install you keep going into teh recovery console which is not part of the repair process

INSTEAD OF PRESSING R PRESS ENTER TO ENTER SETUP PROCESS


follow the instruction in the link in my post to do the repair install
from the link in my above post

Press Enter to start the Windows Setup.   do not choose "To repair a Windows XP installation using the Recovery Console, press  R", (you Do Not want to load Recovery Console). I repeat, do not choose "To repair a Windows XP installation using the Recovery Console, press  R".  
are you sure you did   "copy c:\windows\repair\system c:\windows\system32\config\system" and it didn't result in an error?

To repair the installation you shouldn't go to the recovery console, you should go on with installing until it asks you if you want to repair the installation.
Any update?