We help IT Professionals succeed at work.

PHP Warning: Unable to access...

jen_jen_jen asked
Last Modified: 2008-08-12
I keep getting this error:

PHP Warning:  require_once() [<a href='function.require-once'>function.require-once</a>]: Unable to access /var/www/vhosts/.../smarty.header.php in /var/www/vhosts/..../index.php on line 3

I used chown -R to set the ower / group for all of the files, and they all have -rw-rw-r--
Watch Question

Billing Engineer
Most Valuable Expert 2014
Top Expert 2009
This one is on us!
(Get your first solution completely free - no credit card required)

They should also have x to be run.
PHP Warning:  require_once() [<a href='function.require-once'>function.require-once</a>]: Unable to access /var/www/vhosts/.../smarty.header.php in /var/www/vhosts/..../index.php on line 3


Your index.php script is trying to require the inclusion of file smarty.header.php.  This file either cannot be found or cannot be accessed.  The smarty file is partof the smarty templating system.

Check line line 3 of index.php and confirm that the file is where the require_once line says it is, if you are certain that the path is correct, then the permissions could be wrong (execute permission may be needed).


It's still not working...

This is the file

-rw-rw-r-- 1 admin psaserv  581 Aug  7 10:18 smarty.header.php
pwd gives: /var/www/vhosts/.../httpdocs

This is the directory:
drwxr-xr-x  7 admin psaserv 4096 Aug  7 10:51 httpdocs

I also tried:
-rwxrwxrx- 1 admin psaserv  581 Aug  7 10:18 smarty.header.php  

And got the same message.
Can you please open the index.php file and post line 3 here?

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.