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Undeliverable error when forwarding to an internal address

blackjack2003
on
311 Views
Last Modified: 2008-09-16
I'm getting this error when trying to forward an e-mail to another address in our domain:

Your message did not reach some or all of the intended recipients.

      Subject:      FW: test
      Sent:      8/6/2008 2:35 PM

The following recipient(s) cannot be reached:

      Test User on 8/6/2008 2:35 PM
            You do not have permission to send to this recipient.  For assistance, contact your system administrator.
            MSEXCH:MSExchangeIS:/DC=local/DC=company:SERVER3

The user trying to send from is as follows:

Username - Bob Testman
                                         type                        address
Primary e-mail address:   SMTP                      b.testman@company.com
Alternate addresses:       smtp                       bob@company.com
                                         smtp                       bob.testman@company.com


This only happens if in the 'from' field I put something other than b.testman@company.com.  Using 'b.testman@company.com' in the 'from' works fine, no errors.  'bob@company.com' does not, however.
I have tried changing the SMTP virtual server properties in the Exchange system manager, and setting authenticated users to have relay permission but it didn't help.  I have also given this user full permissions in active directory, and full mailbox rights... still nothing.

Should I just tell this user to only specify the primary address in the 'from' field, or is there a way to make them all work?
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CERTIFIED EXPERT

Commented:
Perhaps you have a policy stating that only certain users can send, maybe even a group which Bob@company.com isn't part of?
Users get this when I specift that only certain suers can send to a mail address. This may not be the case, but just an idea to have a look at?

Author

Commented:
Where would I find such a policy, group policy management?  bob@company.com is just an alternate e-mail address under the E-mail addresses tab of the active directory properties for Bob Testman, along with those other addresses above.  The user has full permission and can send from his other addresses fine.  Is there a way to specify permissions for individual e-mail addresses?

Author

Commented:
I checked through the default domain policy and don't see anything concerning e-mail or exchange.
This one is on us!
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