troubleshooting Question

Having trouble redirecting a restore to a different mailbox.

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wtc30Flag for United States of America asked on
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I need to restore a folder in an inbox from a mailbox. The user accidently deleted the folder so it is no longer in her Outlook. Im running Exchange 2007 with Backup Exec 12. I ran a restore job from a successful backup tape and the folder never showed up. I don't know why its not appearing, but here is some background info.

The mailbox used to belong to the original user, John Smith. That user is now terminated and John Doe came in the picture. Instead of creating a new user for John Doe, the user was just renamed from John Smith to John Doe. Don't know if that causes a problem with my issue but when I browse the Storage Group I see John Doe's name as the mailbox with [John Smith] next to it.

Also, the folder is about 15megs and when I ran the restore, it was 171megs on the byte count.

My goal is to now redirect the folder from the inbox to mailbox I just created called Restore and I am having trouble doing that.

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