troubleshooting Question

ActiveSync Remote Sync Errors 0x85010001 and 0x85010014

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comptech_engineering asked on
Windows OSiPhone
6 Comments1 Solution1583 ViewsLast Modified:
  I am trying to sync an iPhone and a Windows Mobile 6 based device.  WheneverI try to sync, the iPhone fails and the Win based device gives one of the two listed above errors.  I have googled and searched through as many forums as I could find.  They all point towards the following:
* Disabling 'Forms Based Authentication' on the HTTP server in Exchange.  This was disabled.
* Disabling 'Require SSL' in the virtual websites in IIS.  This has been disabled.
* Enabling 'Integrated Windows Authentication' and 'Basic Authentication' for the virtual website.  This has been checked and confirmed.

I followed the steps outlined in MS KB article 817379 (even though it wasn't recommended for SBS due to the wizards built into it) and it worked once on the Win based device.  Subsequent syncs all fail with either the 14 or 01 errors.  I am not using SSL to connect as the site doesn't have a certificate (only a self-signed one).

I really don't know what the next step is.  Any advice would be greatly appreciated.

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