Amit82
asked on
Exchange ActiveSync Error 3005
I'm trying to set up ActiveSync on a single SBS2003 server running Windows Server 2003 SP2 and Exchange SP2. Everytime I try to sync up with an iPhone 3G, I get the following error in the Event Viewer:
Event Type: Error
Event Source: Server ActiveSync
Event Category: None
Event ID: 3005
Date: 8/7/2008
Time: 8:29:33 PM
User: Domain/User
Computer: myserver
Description:
Unexpected Exchange mailbox Server error: Server: [myserver.domain.local] User: [user@domain.com] HTTP status code: [501]. Verify that the Exchange mailbox Server is working correctly.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
So far, I've followed the instructions on the following knowledgebase articles:
http://support.microsoft.com/kb/898131 (add host header for local netBIOS name)
http://support.microsoft.com/kb/817379 (method 2; add new exchange-oma virtual server)
http://support.microsoft.com/kb/883380 (method 2; reset exchange virtual directories)
- I have a valid SSL cert; OWA works fine in https or http.
- When I go to mydomain.com/Microsoft-Ser
- When I go to mydomain.com/oma, it tells me the device type I'm using is not supported, but otherwise let's me browse through my email in a text interface. This is also to be expected (or so I've read).
What else can I check to figure out this problem?
Event Type: Error
Event Source: Server ActiveSync
Event Category: None
Event ID: 3005
Date: 8/7/2008
Time: 8:29:33 PM
User: Domain/User
Computer: myserver
Description:
Unexpected Exchange mailbox Server error: Server: [myserver.domain.local] User: [user@domain.com] HTTP status code: [501]. Verify that the Exchange mailbox Server is working correctly.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
So far, I've followed the instructions on the following knowledgebase articles:
http://support.microsoft.com/kb/898131 (add host header for local netBIOS name)
http://support.microsoft.com/kb/817379 (method 2; add new exchange-oma virtual server)
http://support.microsoft.com/kb/883380 (method 2; reset exchange virtual directories)
- I have a valid SSL cert; OWA works fine in https or http.
- When I go to mydomain.com/Microsoft-Ser
- When I go to mydomain.com/oma, it tells me the device type I'm using is not supported, but otherwise let's me browse through my email in a text interface. This is also to be expected (or so I've read).
What else can I check to figure out this problem?
ASKER
As I noted towards the end of my first post, when I go to mydomain.com/oma, it tells me "the device type you're using is not supported" (because I'm using a PC), but otherwise let's me browse through my email in a text interface. I believe this indicates that oma is working correctly.
ASKER CERTIFIED SOLUTION
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try this for me:
browse to https://servername/oma..if oma is the issue you would see the following error
A System error has occurred while processing your
request. Please try again. If the problem persists, contact your
administrator.
if this is the issue, i have found that reinstalling exchange service pack 2 sometimes fixes this...