Link to home
Create AccountLog in
Avatar of admoortown
admoortown

asked on

When i create a user account it wont create the exchange mailbox

I have a problem that has just started to happen recently, when i go to create a new user account either with the sbs wizard or in active directory the user account will be created but the exchange account will not. and i noticed that it takes a long time configuring group policy when trying to create the account.

now i have tried loggin on with the new account and trying to configure outlook but it wont find the account!!

when i go back into the server and check the properties of the account, there is no email address setup or any x400 settings relevant to exchange.  i then checked esm and the mailbox doesnt exist there either!!

now i have deleted the account and tried adding a new account and it is happening with every account i try to create!!
Avatar of florin_s
florin_s

It seems to be a RUS problem.
What dose event log say about this, any errors there?
Hi
This maybe normal
When you create an Email account (User with Email ) in your system
the Email will take sometime to load
you may force the rebuilding the RUS Enterprise and Domain and then update them
this will force the RUS to rebuild the user account
and what about that the user will not show in the Exchange Console
Try to send this user an Email
you will see that it will appear
but to makre sure of what is going on
Please CHECK your Eventlog \ application log for more info ..
you will find some errors regarding to MSexchange services ..'

Post them here so we can help you
ASKER CERTIFIED SOLUTION
Avatar of Nivlesh
Nivlesh
Flag of New Zealand image

Link to home
membership
Create a free account to see this answer
Signing up is free and takes 30 seconds. No credit card required.
See answer
Avatar of admoortown

ASKER

there were alot of errors throughout the event viewer - i resolved the problem i had to restart the system manager! and when that completed the mail box appeared and everything was linking fine
glad that it worked for you bro. i guess you can now reward me with the points :) hehe