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ISA 2006 Corrupt Firewall Policy Rule

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Last Modified: 2008-11-17
Hi,

My server is running ISA 2006 version 5.0.5720.100 on Windows 2003 standard , begin this week I noticed that is is no longer possible to access the Firewall Policy rules in the  ISA management console, instead I receive a error message:

"A failure occured the task was not activated" error code is: 0xc0040305

details of the errormessage: (where 'INBOUND ...." is the name of the rule and "konsrv4" is the servername

The string is empty or invalid.

"The error occurred on object 'INBOUND --> LAN KonSRV1 (Webmail)' of class 'Policy Rule' in the scope of array 'konsrv4'."


It appears that there is a invalid value in the object of that specific rule and now I'm not able to change or export my firewall policy rules. I also fear that when I reboot the machine or ISA service it might not come online again.


Any idea's how I can resolve this problem ?


Thanks,

Broeckske



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Install the latest Service Pack for ISA Server

Author

Commented:
Installing the service pack crossed my mind but I want to be sure that the service is going to come up again, if I have to do a repair or reinstall it is a lot of downtime and it is not something I want to do from remote
Keith AlabasterEnterprise Architect
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Top Expert 2008

Commented:
Install .net 1.1 and then run up the bpa.
What does it report in the issues tab?
http://www.microsoft.com/downloads/details.aspx?FamilyID=d22ec2b9-4cd3-4bb6-91ec-0829e5f84063&displaylang=en

Don't install the Sp1 yet - as this will need to stop and start the services, you may find they don't....
Have you backed up the config/user details etc from within the gui each time you have made a change/update? (as per the guiide).........

Keith

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Keith AlabasterEnterprise Architect
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Top Expert 2008

Commented:
I did warn you.....

Author

Commented:
Keith, yeah I was afraid of that but had no choice, I needed to make a change to the firewall rules today, took me a small hour to reinstall and recreate the rules and vpn tunnel.
Keith AlabasterEnterprise Architect
CERTIFIED EXPERT
Top Expert 2008

Commented:
:)

Would be worth using the backup/export feature from within the gui then to make life easier if it happens again.

Cheers
K

Commented:
I have the same problem but backup/export is no longer working so that is not an option. I can't see the config in the "firewall policy" section (error 0xc0040305) and I get the same error when trying to import or export anything. If I find an alternative solution to reïnstallation then I'll post it
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