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Unable to approve timesheet in Project 2007 for some employees.

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Last Modified: 2013-11-15
Lately when some employees submit timesheets to their supervisor, the supervisor can't approve them.  The error message on his screen reads:

Timesheet 'My Timesheet', Smith;John, Week 30 2008 (7/21/2008 - 7/27/2008): Next approver cannot be either owner or previous approver.
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Hello jbpowell,

To figure this out, you need to know who the employee's designated approver is.  You can see this by opening the employee record in the PWA system settings page.

If I have this correct, the Owner is the employee and the previous approver will be the supervisor who is trying to approve the timesheet.  If the supervisor is the only person that needs to approve the timesheet, clear the next approver field.  If the timesheet requires an additional approver, make sure that it is not the same person as the employee's supervisor and it should work.

Does this help?  If not, please elaborate.

Bob Segrest, PMP
MCITP, Microsoft Project blackbelt

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Commented:
Thanks for the comment.  That's how I understand it to work as well.  Teresa reports to Terry and when she submits her timesheet Terry approves it.  Terry has many direct reports that submit timesheets for approval.  For some reason Terry gets an error when he attempts to approve Teresa's timesheet.  He doesn't get an error for his other employees.

I've opened her user profile and compared it to other employees to verify that there is nothing different.
Hello jbpowell,

Does sound strange... Some times stuff happens and all you can do is keep poking at it until you find the answer or it just goes away.

I would probably try changing Teresa's timesheet approver and see if the new approver sees the same problem.  The result should point you in the right direction.

Bob Segrest, PMP
MCITP, Microsoft Project blackbelt
Commented:
This one is on us!
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