troubleshooting Question

Mobile network turning off

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dak11 asked on
BlackBerry ProgrammingBlackBerry
9 Comments1 Solution1864 ViewsLast Modified:
I have a few users with the Blackberry 8330 setup on a server with Blackberry Manager 4.1 who's phones occasionally have their mobile Network (Verizon) settings get turned off.

During this period of it being turned off they are unable (obviously) to get emails or phone calls. I showed them how to turn it back in Manage Connection on but I was wondering if it was something they were doing to turn it off or something I can prevent. As for as I know it's only happening to the users that are setup on the server and the connections turn off sporadically so that the users can't tell me about any patterns.

Any help or ideas to try would be appreciated.
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