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IE 6 Missing Favorites

KIP Help
KIP Help asked
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Last Modified: 2013-12-08
In IE 6, a user's favorites have suddenly stopped being displayed.

Under Documents & Settings > User Directory > Favorites  the favorites are there and can be opened. However, when clicking on the Favorites Tool Bar Link the panel opens up in the left hand frame all grayed out. Also selecting Favorites and Add to Favorites does not open a window to add the favorite.
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Have been unable to follow up with the user. User is a field sales rep and frequently in the field. Have accepted the answer.

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