<div>
To my knowledge, no one else has the file open. &nbsp;I tried it in the office and at home, with same results. <br />
I will check with source and advise.<br />
Thanks.
</div>


To my knowledge, no one else has the file open.  I tried it in the office and at home, with same results.
I will check with source and advise.
Thanks.

<div>
The file is using DRM and the DRM rights have expired. 
</div>


The file is using DRM and the DRM rights have expired.

<div>
csagroup,<br />
Yes, this was the case. &nbsp;Thanks for your input.
</div>


csagroup,
Yes, this was the case.  Thanks for your input.

<div>
&quot;This document is in use on a different computer&quot;<br />
This means that the FileOpen Authentication is MachineID<br />
Which means it can only be used on a machine with the same ID that it was oringinaly downloaded on.<br />
<br />
&quot;Unable to get server data [FO error #2114, OS error #0].<br />
Is an issue with your proxy .<br />
Please check to make sure it's configured correctly .<br />
If using a PAC file try manually configuring the proxy .<br />
<br />

</div>


"This document is in use on a different computer"
This means that the FileOpen Authentication is MachineID
Which means it can only be used on a machine with the same ID that it was oringinaly downloaded on.

"Unable to get server data [FO error #2114, OS error #0].
Is an issue with your proxy .
Please check to make sure it's configured correctly .
If using a PAC file try manually configuring the proxy .



<div>
<div class="content wysiwyg-content">
Hello All,<br />
I cannot open a pdf file. &nbsp;I get the error &quot;This document is in use on a different computer, then &quot;Unable to get server data [FO error #2114, OS error #0].<br />
<br />
Adobe Reader says FileOpen plug-in was required and I complied, but still no go.<br />
I will attach the trouble file.<br />
<br />
Thanks for any prompt feedback.<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2008/08_w32/48690/API-614.pdf" target="_blank" class="file-inline" title="My client says it's a drawing file? (786 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>API-614.pdf</a>
</div>
</div>


API-614.pdf

Hello All,
I cannot open a pdf file.  I get the error "This document is in use on a different computer, then "Unable to get server data [FO error #2114, OS error #0].

Adobe Reader says FileOpen plug-in was required and I complied, but still no go.
I will attach the trouble file.

Thanks for any prompt feedback.


Why can't I open Adobe pdf File?

Adobe Acrobat is a family of application software and Web services developed by Adobe Systems to view, create, manipulate, print and manage files in Portable Document Format (PDF). The family comprises Acrobat Reader (formerly Adobe Reader), Acrobat (formerly Acrobat Exchange) and Acrobat.com. The commercial proprietary Acrobat, available for Microsoft Windows and OS X only, can also create, edit, convert, digitally sign, encrypt, export and publish PDF files.