Link to home
Create AccountLog in
Avatar of c_hockland
c_hocklandFlag for Greece

asked on

citrix Presentation server 4.0 users cannot log in

Hi,
we just brought up a new presentation server 4.0
i have 10 licenses and i have published 3 applications. However only account with domain user account can view these apps. the rest of the users although are member of the "citrix users" group they are getting
ERROR: The supplied credentials could not be validated. Either they are incorrect, or there is a problem with the authentication system. Try again, or contact your help desk or system administrator for help.

did i miss something ?
Avatar of Craig Roberds
Craig Roberds
Flag of United States of America image

Did you put the citrix server in it's own OU?  If so then did you apply a group policy?  If you go into the group policy of the OU and look at Computer Config | Windows Settings | Local Policies | User Rights Assignment there is a key in there for Allow Logon through Terminal Services.  Your users should be in there, if you added a new group (Citrix Users) then they need to be put in there also.
Avatar of c_hockland

ASKER

i placed the server to the exact same OU like the previous farm servers. I still get the same message whn i try to lig in as a simple user. I am able to login as domain admin.
is there something i need to check at the management console whn it comes to authentication ?
ASKER CERTIFIED SOLUTION
Avatar of AdamBNYC
AdamBNYC

Link to home
membership
Create a free account to see this answer
Signing up is free and takes 30 seconds. No credit card required.
See answer
got it , thanx.