c_hockland
asked on
citrix Presentation server 4.0 users cannot log in
Hi,
we just brought up a new presentation server 4.0
i have 10 licenses and i have published 3 applications. However only account with domain user account can view these apps. the rest of the users although are member of the "citrix users" group they are getting
ERROR: The supplied credentials could not be validated. Either they are incorrect, or there is a problem with the authentication system. Try again, or contact your help desk or system administrator for help.
did i miss something ?
we just brought up a new presentation server 4.0
i have 10 licenses and i have published 3 applications. However only account with domain user account can view these apps. the rest of the users although are member of the "citrix users" group they are getting
ERROR: The supplied credentials could not be validated. Either they are incorrect, or there is a problem with the authentication system. Try again, or contact your help desk or system administrator for help.
did i miss something ?
Did you put the citrix server in it's own OU? If so then did you apply a group policy? If you go into the group policy of the OU and look at Computer Config | Windows Settings | Local Policies | User Rights Assignment there is a key in there for Allow Logon through Terminal Services. Your users should be in there, if you added a new group (Citrix Users) then they need to be put in there also.
ASKER
i placed the server to the exact same OU like the previous farm servers. I still get the same message whn i try to lig in as a simple user. I am able to login as domain admin.
is there something i need to check at the management console whn it comes to authentication ?
is there something i need to check at the management console whn it comes to authentication ?
ASKER CERTIFIED SOLUTION
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ASKER
got it , thanx.