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Last Modified: 2013-12-01
I constantly get this BSOD error on my Thinkpad X40.  I have run hardware diagnostics on the RAM and  it has come up fine.  I have wiped the hard drive and reinstalled XP Pro aswell but this hasn't helped.  I also have this machine as a dual boot with Ubuntu but do not get any problems at all with this which is where the problems lies.

If it was a hardware problem then I would have expected something to show up in the RAM diagnostics and for the problems to have been seen when running Ubuntu as well as XP.

It's worth adding that it originally just had the onboard non-removable RAM which still gave me BSOD errors but I have since upgraded the RAM with an extra 1GB a couple of weeks ago and still get the errors.

Any ideas?
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Most Valuable Expert 2015

Commented:
Look for *.dmp files, rename them to *.txt, then zip them and upload them using the following Link:

http://www.ee-stuff.com/

Author

Commented:
OK thanks, just doing that now.

Author

Commented:
I have 24 mini dumps from today each 88KB and one whole memory dump which is 1,53,152 KB.

Should I just upload the latest couple of mini dumps for now?
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Commented:
upload the latest 5. But I won't be able to examine them until probably tomorrow afternoon, as I'll first have to get my windoze box running again first which has the debugger on it.
Hy,

I had this Error too on a HP DL380G4p Storage Server with Symantec AV.

In "SafeMode" I moved the Symantec Directory to another Folder, restarted the system in normal mode and found the following advices for this problem:

http://support.microsoft.com/kb/822789/en-us

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2002071208532048?Open&src=w

I think that could help you...

Author

Commented:
Hi,

I'm not using Symantec. Also, this is a fresh install so there is no AV or firewall.
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Most Valuable Expert 2015

Commented:
Sorry, the dumps didn't help much. The problem is that this error can be caused by bad hardware, bad drivers and bad software.

I'd double check by removing the RAM you added, and then checking whether the problems stays, or also remove any hardware that isn't necessary to boot, and check if things are better.

Author

Commented:
OK, I've removed the extra 1GB of RAM and it hasn't blue screened yet.  What I still cannot understand is that I ran a memtest and that was fine, also in Ubuntu I experienced no problems at all.

The memory was purchased from Crucial and is meant to be the correct one for my laptop so I have asked them to investigate this.
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Most Valuable Expert 2015

Commented:
Ubuntu may not have used all the RAM. And memtest can sometimes be mistaken. It can also be that there is a bad driver in windows that has to do with the RAM subsystem, so the RAM itself may still be good.

Author

Commented:
Thanks Rindi, still some more options to explore then!  I'll see what Crucial come back with and check the drivers.

Author

Commented:
I knew it was too good to be true.  Just god my 1st Blue Screen since removing the RAM.  Exactly the same error though.
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