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cannot connect to the configuration database KB948110

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Last Modified: 2010-04-21
We are receiving "cannot connect to the configuration database " messages after installing the KB948110 update to our sharepoint services server.  I am at a loss.  

The following infomation was showing up the last few weeks in the log, but was just as an information event.  
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The description for Event ID ( 2803 ) in Source ( MSSQL$MICROSOFT##SSEE ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 1, SQL Plans.
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After the install these errors show up as errors and are grouped together in a pattern everytime a user attempts to connect to the website.  
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The description for Event ID ( 17207 ) in Source ( MSSQL$MICROSOFT##SSEE ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: FCB::Open, 5(Access is denied.), C:\Program Files\Microsoft SQL Server\MSSQL$SHAREPOINT\Data\STS_servername_1.mdf    
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The description for Event ID ( 17204 ) in Source ( MSSQL$MICROSOFT##SSEE ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: FCB::Open failed, C:\Program Files\Microsoft SQL Server\MSSQL$SHAREPOINT\Data\STS_servername_1.mdf                                                                                                               , 1, 5(Access is denied.).
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Event Type:      Error
Event Source:      MSSQL$MICROSOFT##SSEE
Event Category:      (2)
Event ID:      17207
Date:            8/9/2008
Time:            3:25:00 PM
User:            NT AUTHORITY\NETWORK SERVICE
Computer:      servername
Description:
The description for Event ID ( 17207 ) in Source ( MSSQL$MICROSOFT##SSEE ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: FileMgr::StartLogFiles, 2(The system cannot find the file specified.), C:\Program Files\Microsoft SQL Server\MSSQL$SHAREPOINT\Data\STS_servername_1_log.LDF                                                                                                                                                                     .
Data:
0000: 37 43 00 00 10 00 00 00   7C......
0020: 42 00 5c 00 4d 00 49 00   B.\.M.I.
0028: 43 00 52 00 4f 00 53 00   C.R.O.S.
0030: 4f 00 46 00 54 00 23 00   O.F.T.#.
0038: 23 00 53 00 53 00 45 00   #.S.S.E.
0040: 45 00 00 00 07 00 00 00   E.......
0048: 6d 00 61 00 73 00 74 00   m.a.s.t.
0050: 65 00 72 00 00 00         e.r...  
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Event Type:      Failure Audit
Event Source:      MSSQL$MICROSOFT##SSEE
Event Category:      (4)
Event ID:      18456
Date:            8/9/2008
Time:            3:25:00 PM
User:            NT AUTHORITY\NETWORK SERVICE
Computer:      servername
Description:
The description for Event ID ( 18456 ) in Source ( MSSQL$MICROSOFT##SSEE ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: NT AUTHORITY\NETWORK SERVICE,  [CLIENT: <named pipe>].
Data:
0000: 18 48 00 00 0e 00 00 00   .H......
0020: 42 00 5c 00 4d 00 49 00   B.\.M.I.
0028: 43 00 52 00 4f 00 53 00   C.R.O.S.
0030: 4f 00 46 00 54 00 23 00   O.F.T.#.
0038: 23 00 53 00 53 00 45 00   #.S.S.E.
0040: 45 00 00 00 07 00 00 00   E.......
0048: 6d 00 61 00 73 00 74 00   m.a.s.t.
0050: 65 00 72 00 00 00         e.r...  

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Event Type:      Error
Event Source:      Windows SharePoint Services 3
Event Category:      General
Event ID:      27745
Date:            8/9/2008
Time:            3:25:00 PM
User:            N/A
Computer:      servername
Description:
The description for Event ID ( 27745 ) in Source ( Windows SharePoint Services 3 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: #50071: Unable to connect to the database STS_adm-srv-web_1 on ADM-SRV-WEB\MICROSOFT##SSEE.  Check the database connection information and make sure that the database server is running..
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Event Type:      Error
Event Source:      Windows SharePoint Services 3
Event Category:      Timer
Event ID:      5215
Date:            8/9/2008
Time:            3:25:00 PM
User:            N/A
Computer:      servername
Description:
Unable to connect to database.  Check database connection information and make sure the database server is running.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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Commented:
Cloud Architecture Manager
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Commented:
hi

can you confirm if the sharepoint services service in the services.msc is started with local system a/c, network service. Can you set it to start with the sharepoint admin credentials and update the status

bhanu

Author

Commented:
Robbie,
I saw that.  However it doesn't seem to offer any course of action?  Any way to remove the patch?

Author

Commented:
I'll give credit here as it was on the right track.  The service "Windows Internal Database (Microsoft##SSEE) was using the network service.  Once it was changed to the Local System our Sharepoint system started working again.  

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