troubleshooting Question

\SYSROOT\System32\Config\ hive(file) blue screen repair advice

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Marcus NFlag for United Kingdom of Great Britain and Northern Ireland asked on
SBS
11 Comments1 Solution4015 ViewsLast Modified:
I had a major power outage and my APC UPS didn't prevent an unplanned SBS 2003 R2 shutdown. (An issue I'll be taking up in due course with APC.)

On reboot I get a blue screen with the following message.

STOP: c0000218 {Registry File Failure} The registry cannot load the hive (file):  \Sysroot\System32\Config\Software or it's log or alternative.  It is corrupt, absent or not writable.  Beginning dump of physical memory.

I (stupidly) don't have an Automated System Recovery disc. I was backing up the system state using the ntbackup utility from within the backup section of the Server Management Console. I have these backups on a separate hard drive to the OS and older backups on tape.

I have tried to boot (F8) using "last known good configuration" and get the same error.

I have tried to boot (F8) into "safe more with networking" and "safe mode without networking" and get the same error.

I have tried to boot from the OS CD-ROM and use the "recovery" option but I get to a command prompt and can't run ntbackup to restore the system configuration.

What should I try next? I really would like to avoid havig to reinstall the OS (and ISA and SQL and everything else, as you can imagine... :-( ).
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