troubleshooting Question

Works 8.5 (Spreadsheet) wont print to HP Photosmart C7200.

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cbapartnershipFlag for United Kingdom of Great Britain and Northern Ireland asked on
Printers and ScannersMicrosoft Applications
7 Comments1 Solution975 ViewsLast Modified:
Hi

The spreadsheet program within Works 8.5 wont print. When I go to the print option from the file menu, an error comes up..
"Microsoft Works 8.5 has ecountered a problem and needs to close....."

The HP Photosmart C7200 is the default printer.  I dont have any other printers installed apart from the one that PDF Complete installs itself. So I changed the default to this one and the print dialogue box pops up as it should.

I am using Windows XP SP3. One other thing to note is that the HP printer works fine if I print from other Works applications, just not Spreadsheet.

Thanks in advance

Scott
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