Brief summary of my situation: We recently had a server issue that forced our outlook.ost files on all Outlook 2003 users machines to become out of sync, in order to correct the issue, we turned off cached exchange mode, but at a loss of functionality. So we are trying to toggle cached exchange mode back on, but users .ost files are still out of date, and not updating.
We've found that deletion of the outlook.ost will just prompt Outlook to redownload it from the server, thus effectively updating their .ost file.
Question: How can we now push this as a fix (and also re-enable cached exchange mode) from a batch file type solution that we could push out over night?
Process would be something like taskkill /im outlook.exe (to shutdown outlook in case it's left running), then deleting the .ost file (i'm confused here, since each user has a different profile name, is it possible to create a universal batch file for this?), changing the cached exchange mode setting if possible?
Also, since most users do not have administrative privileges, would that present a problem?