Winsock Error 10054 Connection was reset by the other side
We seem to have certain emails being lost / dropped by our exchange server. The error given is below:
--- Session Transcript ---
Tue 2008-08-12 08:17:21: Parsing message <xxxxxxxxxxxxxxxxxxxxxxxx\pd90000002018.msg>
Tue 2008-08-12 08:17:21: * From: sender@address.com Tue 2008-08-12 08:17:21: * To: recipient@address.com Tue 2008-08-12 08:17:21: * Subject: Three60mobile Tue 2008-08-12 08:17:21: * Message-ID:
<001e01c8fb89$6c7be790$61c7a8c0@ahan>
Tue 2008-08-12 08:17:21: Attempting SMTP connection to [ourdomain.com] Tue 2008-08-12 08:17:21: Resolving MX records for [ourdomain.com] (DNS Server: 11.22.33.44)...
Tue 2008-08-12 08:17:22: * P=020 S=001 D=ourdomain.com TTL=(111) MX=[our-mx.ourdomain.com] Tue 2008-08-12 08:17:22: * P=030 S=002 D=ourdomain.com TTL=(111) MX=[relay-2.mailbox.net.uk] Tue 2008-08-12 08:17:22: * P=040 S=000 D=ourdomain.com TTL=(111) MX=[relay-3.mailbox.net.uk] Tue 2008-08-12 08:17:22: Attempting SMTP connection to [our-mx.ourdomain.com:25] Tue 2008-08-12 08:17:22: Resolving A record for [our-mx.ourdomain.com] (DNS Server: 11.22.33.44)...
Tue 2008-08-12 08:17:22: * D=our-mx.ourdomain.com TTL=(60) A=[22.33.44.55] Tue 2008-08-12 08:17:22: Attempting SMTP connection to [22.33.44.55:25] Tue 2008-08-12 08:17:22: Waiting for socket connection...
Tue 2008-08-12 08:17:22: * Connection established (44.55.66.77:2530 ->
22.33.44.55:25)
Tue 2008-08-12 08:17:22: Waiting for protocol to start...
Tue 2008-08-12 08:17:22: <-- 220 our.emailserver.com Microsoft ESMTP MAIL Service, Version: 6.0.3790.3959 ready at Tue, 12 Aug 2008 07:17:12
+0100
Tue 2008-08-12 08:17:22: --> EHLO senderdomain.com Tue 2008-08-12 08:17:22: <-- 250-our.emailserver.com Hello [44.55.66.77] Tue 2008-08-12 08:17:22: <-- 250-TURN Tue 2008-08-12 08:17:22: <-- 250-SIZE Tue 2008-08-12 08:17:22: <-- 250-ETRN Tue 2008-08-12 08:17:22: <-- 250-PIPELINING Tue 2008-08-12 08:17:22: <-- 250-DSN Tue 2008-08-12 08:17:22: <-- 250-ENHANCEDSTATUSCODES Tue 2008-08-12 08:17:22: <-- 250-8bitmime Tue 2008-08-12 08:17:22: <-- 250-BINARYMIME Tue 2008-08-12 08:17:22: <-- 250-CHUNKING Tue 2008-08-12 08:17:22: <-- 250-VRFY Tue 2008-08-12 08:17:22: <-- 250-X-EXPS GSSAPI NTLM LOGIN Tue 2008-08-12 08:17:22: <-- 250-X-EXPS=LOGIN Tue 2008-08-12 08:17:22: <-- 250-AUTH GSSAPI NTLM LOGIN Tue 2008-08-12 08:17:22: <-- 250-AUTH=LOGIN Tue 2008-08-12 08:17:22: <-- 250-X-LINK2STATE Tue 2008-08-12 08:17:22: <-- 250-XEXCH50 Tue 2008-08-12 08:17:22: <-- 250 OK Tue 2008-08-12 08:17:22: --> MAIL From:<sender@address.com> SIZE=27078 Tue 2008-08-12 08:17:22: <-- 250 2.1.0 sender@address.com....Sender OK Tue 2008-08-12 08:17:22: --> RCPT To:<recipient@address.com> Tue 2008-08-12 08:17:22: <-- 250 2.1.5 recipient@address.com Tue 2008-08-12 08:17:22: --> DATA Tue 2008-08-12 08:17:22: <-- 354 Start mail input; end with <CRLF>.<CRLF> Tue 2008-08-12 08:17:22: Sending <xxxxxxxxxxxxxxxxxxxxxxxx\pd90000002018.msg> to [22.33.44.55] Tue 2008-08-12 08:18:51: * Winsock Error 10054 Connection was reset by the other side!
Tue 2008-08-12 08:18:51: Error writing to socket Tue 2008-08-12 08:18:51: This message is 0 days old; it has 5 days left to get delivered
--- End Transcript ---
is the problem only happening with this one praticular email? or is it all emails in general?
ASKER
It only seems to be with some emails, telnet to the server on port 25 also works fine. It looks to be more with Exchange itself?
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try to telnet on port 25 on the destination server.
if you can connect then the connectivity is there, try to do on the server as well. i.e using localhost.