Outlook Web Access 'Bad Request' When Viewing Emails
Hi there,
I am supporting a server which is about 1 year old and runs Windows Small Business Server 2003 (fully up to date). Normally it behaves fine but recently a new problem has emerged:
When using Outlook Web Access, you can log in fine, but any user I've tried has problems opening/replying/forwardin
When opening them, instead of the message pane on the righthand side, I get an error page stating:
Bad request
The page that you are looking for might have been removed, had its name changed, had its content expired, or is temporarily unavailable.
Please try the following:
* Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly.
* If you reached this page by clicking a link, contact the Web site administrator to alert them that the link is incorrectly formatted.
* Click the Back button or open the home page for this Web site and look for other links to the information that you want.
HTTP Error 400 - Request is badly formed.
Internet Information Services (IIS)
Technical Information (for support personnel)
* Go to Microsoft Product Support Services and perform a title search for the words HTTP and 400.
* Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Web Site Setup, Web Site Administration, and About Custom Error Messages.
One-word subject emails seem to be fine. I've tried everything I can think of but have had no joy. It doesn't appear to have any relation to a similar problem on an MS KB where the HTTP Error is to do with the URL being too long. I've tried the 3 registry fixes as suggested anyway with no luck. Have also downloaded .NET Framework 1.1 SP1 but it won''t apply so I appear to have the latest version.
Can anyone help?
Thanks in advance.
Phil
I am supporting a server which is about 1 year old and runs Windows Small Business Server 2003 (fully up to date). Normally it behaves fine but recently a new problem has emerged:
When using Outlook Web Access, you can log in fine, but any user I've tried has problems opening/replying/forwardin
When opening them, instead of the message pane on the righthand side, I get an error page stating:
Bad request
The page that you are looking for might have been removed, had its name changed, had its content expired, or is temporarily unavailable.
Please try the following:
* Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly.
* If you reached this page by clicking a link, contact the Web site administrator to alert them that the link is incorrectly formatted.
* Click the Back button or open the home page for this Web site and look for other links to the information that you want.
HTTP Error 400 - Request is badly formed.
Internet Information Services (IIS)
Technical Information (for support personnel)
* Go to Microsoft Product Support Services and perform a title search for the words HTTP and 400.
* Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Web Site Setup, Web Site Administration, and About Custom Error Messages.
One-word subject emails seem to be fine. I've tried everything I can think of but have had no joy. It doesn't appear to have any relation to a similar problem on an MS KB where the HTTP Error is to do with the URL being too long. I've tried the 3 registry fixes as suggested anyway with no luck. Have also downloaded .NET Framework 1.1 SP1 but it won''t apply so I appear to have the latest version.
Can anyone help?
Thanks in advance.
Phil
ASKER
Sorry but the Microsoft article doesn't address the problem I'm having. I've already tried adding the site to the Trusted Zone without success.
This error is almost certainly server-caused because I can reproduce it by visiting the OWA site from anywhere inside and outside the network using both the site IP and the full DNS address plus it also occurs browsing locally on the server.
This error is almost certainly server-caused because I can reproduce it by visiting the OWA site from anywhere inside and outside the network using both the site IP and the full DNS address plus it also occurs browsing locally on the server.
ASKER
The error also occurs both in Internet Explorer 6, 7 and Firefox 3
Ok, so it may be solved by the KB: http://support.microsoft.com/default.aspx?scid=kb;en-us;831464
In case it states you dont need that KB, double check if you have excluded the MDBDATA directories from AV scanning in your software.
In case it states you dont need that KB, double check if you have excluded the MDBDATA directories from AV scanning in your software.
ASKER CERTIFIED SOLUTION
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I am having this exact same issue - and a reboot has not resolved.
http://support.microsoft.com/?scid=kb%3Ben-us%3B839913&x=18&y=12
Go into Internet Options, Advanced, and untick "Enable Integrated Windows Authentication". Restart IE, and try connecting to OWA again. Then add the http://*COMPANYNAME*/ to the trusted sites zone via Group Policy, all clients will then be able to connect.