troubleshooting Question

Can not access Inter-Tel Session Manger through VPN

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jaconent asked on
Network AnalysisTelecommunicationsIP Telephony
2 Comments1 Solution976 ViewsLast Modified:
I have a customer that has an Axcess Phone Sytem from Inter-Tel and they want to be able to administer the system through the Session Manger software package. It works fin in the office but once they go home they can not log in to the system through the VPN

We have a Foortinet fiirewall with PPTP connections to tnhe office Network. All the Servers and other devices on the network are available but the Inter-Tel system is not reachable even through a ping.

Does anyone know if the session Manager can be used through a VPN?

Thanks

Jeff
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