troubleshooting Question

Permissions required for disabling mailbox in Exchange 2007?

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grayreverand asked on
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I'd like to enable our help desk staff the ability to disable Exchange 2007 mailboxes when we get requests to disable users on our network.  Every MS article I've seen says they would only need to be a member of the Exchange Recipient Administrators group.

Something appears to be missing because if I have a help desk staff member try to disable a mailbox using the EMC they get a warning saying "Action 'Disable' was performed successfully on object but there were some warning(s).  Then it goes on to say, "Failed to commit change on object "SID" because access was denied".  I've attached a screenshot of the error.

What's even worse is after responding to those error messages I notice the mailbox is indeed gone but it doesn't get moved to the "disconnected" area, it's completely vanished.  It's still gone after running the 'clean mailbox' command so it's almost as if it's completely deleted but the user account stays in tact.

Any thoughts or ideas on what I'm missing here?
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