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a23m2000Flag for United States of America

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"Failed to read/update the registry for the Crystal Reports 8.0 extended hot fix patch -199"

Per the link https://www.experts-exchange.com/questions/23633517/Blurry-image-in-Crystal-Reports-Web-report.html
I was working on solving a problem with Crystal Reports 8.0 by a hotfix, however when I went to deploy it on the Crystal Reports Server it gave me the below error.

Failed to read/update the registry for the Crstyal Reports 8.0 extended hot fix patch -199"

Troubleshooting (What I have tried so far to fix it):

1.) Stopping the services and installing (did not work)
2.)

Thanks!

A
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frodoman
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What operating system are you working with - Crystal 8 isn't supported on the more recent OS's and you may be running into a compatibility problem with this patch...
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The clients have Win XP
The server has Windows Server 2003 - Standard.

I will look to see what the specs say about the server requirements.
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frodoman
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I am installing the hotfix on the server which is 2003 server not, xp, vista. I will call CR and verify this, you probably are right. We may need to upgrade.