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emeschke

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Windows Media Player does not play video in Citrix Session

I have two Citrix / Terminal servers that have windows media player 10 running on each.  They both played video just fine (as fine as a terminal session can) up until a few weeks ago.  The one box now will not play video at all through a terminal / ICA session.  If you log on to the box locally video works with no problem at all.  Both of these boxes have had the same updates applied and at the same time.  Just wondering if any one has seen this before or can give some direction on how to fix this.  I have currently reinstalled WMP, reinstalled the codecs and have made sure the updates are the same on each box.
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LKaushal
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What format is it? There is some problem in playing .asf format from CPS box. Try running simple video like clock.avi. Also, check that you have 'Enable Sound' on ICA Client and on server-side.
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emeschke

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Clock.avi does work.  The file we are trying to play is a .wmv file.
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We seem to experiencing something similar. Terminal servers built recently do not play media (via RealPlayer Enterprise or Windows Media Player) within ICA sessions. They do work ok on the console.
Servers are running Windows Server 2003 Enterprise SP2, Citrix Presentation Server 4.5 Enterprise with citrix hotfix rollup 2 (PSE450W2K3R02) plus all appropriate hotfiexs released since then (PSE450R02W2K3002, PSE450R02W2K3007, PSE450R02W2K3008, PSE450R02W2K3010, PSE450R02W2K3014, PSE450R02W2K3037, PSE450R02W2K3040). Servers are running all the latest hotfixes from Microsoft except the desktop search 4.0 (i.e. go to windows update and select and install everything then reboot, repeat until only desktop search is left).
Servers built a while ago (say 6 months) seem to work OK and have not had the citrix hotfixes installed.
I'm currently trying a server build with no citrix hotfixes, and if that works will add them one at a time and see if one breaks this.
What's strange is that running realplay.exe and wmplayer.exe via an ICA session cause the processes to start and then exit almost immediately (sometimes before they show in task manager). Seems very strange. Will report back if it's a particular Citrix hotfix that causes this problem.
Will love to here how this turns out.  I will take a look and see what hot fixes i have on as well.
Well it appears to be the PSE450R02W2K3040 patch. Worked fine up until this was installed, then started misbehaving as I described above. When I uninstalled that hotfix it started working again.
Am now going to rebuild from scratch with all patches except 040 just to verify that this is indeed the problem (my terminal server build is fully automated).
Yes, servers without the 040 patch play media fine (both Windows Media Player and RealPlayer).
I'm glad it worked for you, but I don't even have that hotfix applied!
Hi. HF40 doesn't have any fix for this issue, HF40 will help in issues mainly related to MmHook. Ok, back to your issue, I know there was a issue accessing .asf file. It's good that Clock.avi is working, becuase it's simplest video file in terms of decoding, etc.

ARe you able to run file if you connect through RDP? Also, the fix which resolved issue with .asf is available as Limited Release Hotfix so you need to contact Citrxi support for it. ALso, it will be included in next HRP so u can wait for it.
the file will not run through RDP either.
And I believe this file is working locally.
1. If it is not working even through RDP then it is nothing to do with ICA.
2. Have you checked settings on your ICA CLient and enabled sound.
3. Disable SpeedScreen Multimedia Acceleration and try once.
Did you ever figure this out?  I am having the same issue.  I also am not running the PSE450R02W2K3040 patch.  Video works fine on console and also through RDP.  Through ICA session I can hear the audio but the video does not show at all.  I have tried it with and without speedscreen and also with speedscreen with highest and lowest buffers.
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emeschke

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I have found that to play movies in Citrix with Windows Media Player an Audio device Speaker needs to be installed, RDP automatically creates Remote Playback (microsoft RDP Audio Transport). Citrix does the same called Citrix Remote Playback (Citrix Sample ICA Audio Transport) but only if you specify Enable Sound in the ICA settings, if you dont there is no speaker playback and Windows Media Player throws an error in WMP 12 its C00D11B1.

You can see if a Playback speaker is installed in the control panel under Sounds.

This possibly is what happened...