lesl_97
asked on
user missing from ad, need to reconnect to mailbox
I have lost a user id in my AD. the mailbox remains, but I cannot reconnect to it. I cannot find the cleanup agent in my esm nor can i see how to disconnect the mailbox what can i do.
ASKER
i cannot see the cleanup agent in the ems. do i need to be on exchange 5.5 sp4
So, you can re-create the user and then by Exchange Admin console you can reconnect the mailbox.
ASKER
I have recreated the user without assigning and email box. then I try to run the cleanup agent to red x the mailbox. however, the cleanup agent does not appear after i right click on the mail box. i have no ability to manually run the cleanup agent. do i need to install sp4 first? or can i just wait until the system runs the cleanup agent on its own.
I dont know what is the exchange version you are using
in case 2003 then install SP2
in case 2003 then install SP2
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http://www.msexchange.org/tutorials/Exchange_Server_2003_Mailbox_Recovery.html
Bye.