New Quicktime MSI creation Problems

whoam
whoam used Ask the Experts™
on
I downloaded the new QT 7.5.5 package, and installed it.  During the installation, I went and got all the MSI's out of the TEMP folder.  I placed them in on the network and created a gpo to push them out as I always have.  The app log shows Event Type:      Error
Event Source:      Application Management
Event Category:      None
Event ID:      102
Date:            9/11/2008
Time:            5:17:10 AM
User:            NT AUTHORITY\SYSTEM
Computer:      MYCOMPUTER
Description:
The install of application QuickTime from policy QT failed.  The error was : Another version of this product is already installed.  Installation of this version cannot continue.  To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

What am i missing, or is there a way to do a "administrative" install from the .exe, or would SMS/SCCM be an easier way to handle this?
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Installer issues this message when you try to install so called "small update" or "minor upgrade".

See http://msdn.microsoft.com/en-us/library/aa371855%28VS.85%29.aspx about how to apply such patch - read from "For information on how to apply a small update". The same applies to minor upgrades as well.

If you deployed the original version from admin installation, http://support.microsoft.com/kb/226936 tells how to deploy the patch.

Author

Commented:
I'm not sure how to create a .msp for quicktime, I've always just used the .msi via gpo's.  I set the old msi to uninstall and the new msi to install.  It's been so long since I've messed with creating an .msp I've forgotten how.  The current install was pushed via gpo.
This question seems to give answer. Also, Google is your friend.

You won't be able to distribute patch by gpo, only by login script. The best is to patch original administrative installation and then re-deploy it. The ability to patch later is one of the main reasons for using admin installation rather than compressed MSI. This also ensures that future installations will install updated version, otherwise you will have to remember to reapply the patch every time you install this product for someone.

In this light, it's intresting to note that many of Microsoft installations don't have administrative sequence at all, so admin image can't be created and hence patch can't be applied. Access Runtime and Office Compatibility Pack are two notable examples, and both had later service packs released. Quite a nightmare. I even sent an inquiry to MS, why such blatant violation of all deployment standards; unsurprisingly, the response started with the word "Unfortunately,..." (after thanking for being microsoft customer).
CompTIA Network+

Prepare for the CompTIA Network+ exam by learning how to troubleshoot, configure, and manage both wired and wireless networks.

Author

Commented:
Okay, well I can get the .exe from apple or I can get the .msi from the temp file.  What's my best option?
you can't deploy the exe by gpo, so you need the msi. Either from apple, or extracted by the exe.

Note that if it's involving installshield/installscript, msi will refuse to work with the exe.
I either use Orca to edite the MSI DB or another method is using a transform file.

Orca.exe is a FREE database table editor for creating and editing Windows Installer packages and merge modules.
http://msdn.microsoft.com/library/en-us/msi/setup/orca_exe.asp
MsiTran.exe is a FREE tool to generate or apply a transform file.
http://msdn.microsoft.com/library/en-us/msi/setup/msitran_exe.asp

If you use a transform file then your command line would be similar to
msiexec /i QuickTime.msi /t 1031.MST ISSETUPDRIVEN=1
> ISSETUPDRIVEN=1
unless they really use installscript in their project.

Author

Commented:
thesupplyguy26

this assumes a logon script is used to install the msi?  If so, can a windows batch file call the sysvol via UNC?  \\domain\sysvol\domain\QT.msi

Thanks
No, thi is doing the install purely with SMS. No logon script necessary. I do not brleve you can call the sysvol via a batch.

Author

Commented:
SCCM 2007 - During the Package Wizard setup, does the "command line field" require an .exe or can we also use a .msi (please see attached command line image). Reason asking is because later on in the SCCM package/program wizard, we have the option to also add a .msi. Apple has both a .exe and an .msi to choose from. (see attached quicktime image)

Do we need to modify the command line with a transform file.
Example - command line would be similar to
msiexec /i QuickTime.msi /t 1031.MST ISSETUPDRIVEN=1
command-line.JPG
quicktime.JPG
Distinguished Expert 2018

Commented:
You are using SMS. Without SMS just using domain gpo software distribution, I am sure it would work if you selected to upgrade the previous installation and set it to uninstall the previous one.
if you want to deploy it by GPO, then do this:

1. you must have old quicktime in the GPO, and having users' quicktime installed from there, i.e. from "add new programs", or assigned. Even if it is not, you can do it now - assign it, and it will be re-cached for the users. You can even create wmi filter and install it only for those who already have it.

2. then put in place new quicktime msi, and on the page "upgrades" specify that it upgrades that old version, and specify "replace" - then gpo will first uninstall the old verison and then install the new one.
Commented:
I have tried the upgrade process w/in AD

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial