I have Windows XP Home Version (Service Pack 3). Several trojan virus and adware (XP Antivirus) infected my computer. I believe they have now been removed by Symantec virus protection and Lavasoft Ad-ware removal. However, a lingering affect of the infection leaves my desktop inactive with a Active Recovery Desktop showing. Whenever, I try to activate the button to restore the Desktop a script error message occurs.
I have tried the following solutions without success:
Open an explorer window.
Go to tools > folder options > view, and uncheck hide protected opsys files.
Apply and ok.
Then do a search in your sys drive [usually c: ] for desktop.htt. It will be in Docs and Settings\User\Application Data\Microsoft\Internet Explorer.
Delete them [One or more].
Close the explorer window, re-click your desktop and click Refresh.
Make sure to then go back and RECHECK that box for view, and uncheck hide protected opsys files.. you really dont want those special files exposed all the time!
Change in registry following key:
Change the value of DeskHtmlVersion to zero instead of decimal 272.
Any other suggestions. I will not be able to reply till tomorrow. Thanks