Pret0rian
asked on
Cant retreive free/busy time - Outlook 2007 against Exchange 2007
Hi,
I am having problems with Free/busy time in Outlook 2007 working against a Exchange 2007 server.
The clients are external and member of the domain.
I use 1 Standard SLL certificate, and have set up a SRV record to get Autodiscover to work. This works fine. When i run the "Test E-mail configuration" from the outlook client. it says Succeded and looks fine, but when i try to add users to f.eks the Group Scedule it says "unable to retreive free/busy information"
Output from server:
[PS] C:\Documents and Settings\Administrator.DOM AIN>Get-We bServicesV irtualDire ctory |fl
InternalNLBBypassUrl : https://server.domain.local/ews/exchange.asmx
Name : EWS (Default Web Site)
InternalAuthenticationMeth ods : {Basic, Ntlm, WindowsIntegrated}
ExternalAuthenticationMeth ods : {Basic, Ntlm, WindowsIntegrated}
BasicAuthentication : True
DigestAuthentication : False
WindowsAuthentication : True
MetabasePath : IIS://server.domain.local/ W3SVC/1/RO OT/EWS
Path : C:\Program Files\Microsoft\Exchange Server\ClientAccess\exchwe b\EWS
Server : EXCHSRV
InternalUrl : https://server.domain.local/EWS/Exchange.asmx
ExternalUrl : https://mail.domain.no/
AdminDisplayName :
ExchangeVersion : 0.1 (8.0.535.0)
DistinguishedName : CN=EWS (Default Web Site),CN=HTTP,CN=Protocols ,CN=EXCHSR V,CN=Serve rs,CN=Exch ange Admini
strative Group (FYDIBOHF23SPDLT),CN=Admin istrative Groups,CN=NSEC,CN=Microsof t Exchange
,CN=Services,CN=Configurat ion,DC=fis k,DC=local
Identity : EXCHSRV\EWS (Default Web Site)
Guid : 8d2ef6da-b318-4318-9e7a-81 52073e96cb
ObjectCategory : domain.local/Configuration /Schema/ms -Exch-Web- Services-V irtual-Dir ectory
ObjectClass : {top, msExchVirtualDirectory, msExchWebServicesVirtualDi rectory}
WhenChanged : 29.05.2008 12:18:04
WhenCreated : 20.02.2008 14:23:27
OriginatingServer : server.domain.local
IsValid : True
Error messages:
[PS] C:\Documents and Settings\Administrator.DOM AIN>Test-O utlookWebS ervices -clientaccessserver: exchsrv |fl
Id : 1003
Type : Information
Message : About to test AutoDiscover with the e-mail address user@domain.no.
Id : 1007
Type : Information
Message : Testing server exchsrv.domain.local with the published name https://exchsrv.domain.local/EWS/Exchange.asmx & ht
tps://mail.domain.no/EWS/E xchange.as mx.
Id : 1019
Type : Information
Message : Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://exchsrv.domain.local/Autodiscover/Autodiscover.xml.
Id : 1006
Type : Information
Message : The Autodiscover service was contacted at https://exchsrv.domain.local/Autodiscover/Autodiscover.xml.
Id : 1016
Type : Success
Message : [EXCH]-Successfully contacted the AS service at https://exchsrv.domain.local/EWS/Exchange.asmx. The elapsed ti
me was 437 milliseconds.
Id : 1015
Type : Success
Message : [EXCH]-Successfully contacted the OAB service at https://exchsrv.domain.local/EWS/Exchange.asmx. The elapsed t
ime was 0 milliseconds.
Id : 1014
Type : Success
Message : [EXCH]-Successfully contacted the UM service at https://exchsrv.domain.local/UnifiedMessaging/Service.asmx. Th
e elapsed time was 93 milliseconds.
Id : 1004
Type : Error
Message : The certificate for the URL https://mail.domain.no/EWS/Exchange.asmx is incorrect. For SSL to work it needs
to have a subject of mail.domain.no, instead the subject was exchsrv.domain.local. Consider correcting servic
e discovery, or installing a correct SSL certificate.
Id : 1013
Type : Error
Message : When contacting https://mail.domain.no/EWS/Exchange.asmx received the error The request failed with HTTP sta
tus 401: Unauthorized.
Id : 1016
Type : Error
Message : [EXPR]-Error when contacting the AS service at https://mail.domain.no/EWS/Exchange.asmx. The elapsed time wa
s 406 milliseconds.
Id : 1015
Type : Information
Message : [EXPR]-The OAB is not configured for this user.
Id : 1014
Type : Information
Message : [EXPR]-The UM is not configured for this user.
Id : 1017
Type : Success
Message : [EXPR]-Successfully contacted the RPC/HTTP service at https://mail.domain.no/Rpc. The elapsed time was 46 mi
lliseconds.
Id : 1006
Type : Success
Message : The Autodiscover service was tested successfully.
Id : 1021
Type : Information
Message : The following web services generated errors.
As in EXPR
Please use the prior output to diagnose and correct the errors.
Any help with this would be great.
regards
Remi
I am having problems with Free/busy time in Outlook 2007 working against a Exchange 2007 server.
The clients are external and member of the domain.
I use 1 Standard SLL certificate, and have set up a SRV record to get Autodiscover to work. This works fine. When i run the "Test E-mail configuration" from the outlook client. it says Succeded and looks fine, but when i try to add users to f.eks the Group Scedule it says "unable to retreive free/busy information"
Output from server:
[PS] C:\Documents and Settings\Administrator.DOM
InternalNLBBypassUrl : https://server.domain.local/ews/exchange.asmx
Name : EWS (Default Web Site)
InternalAuthenticationMeth
ExternalAuthenticationMeth
BasicAuthentication : True
DigestAuthentication : False
WindowsAuthentication : True
MetabasePath : IIS://server.domain.local/
Path : C:\Program Files\Microsoft\Exchange Server\ClientAccess\exchwe
Server : EXCHSRV
InternalUrl : https://server.domain.local/EWS/Exchange.asmx
ExternalUrl : https://mail.domain.no/
AdminDisplayName :
ExchangeVersion : 0.1 (8.0.535.0)
DistinguishedName : CN=EWS (Default Web Site),CN=HTTP,CN=Protocols
strative Group (FYDIBOHF23SPDLT),CN=Admin
,CN=Services,CN=Configurat
Identity : EXCHSRV\EWS (Default Web Site)
Guid : 8d2ef6da-b318-4318-9e7a-81
ObjectCategory : domain.local/Configuration
ObjectClass : {top, msExchVirtualDirectory, msExchWebServicesVirtualDi
WhenChanged : 29.05.2008 12:18:04
WhenCreated : 20.02.2008 14:23:27
OriginatingServer : server.domain.local
IsValid : True
Error messages:
[PS] C:\Documents and Settings\Administrator.DOM
Id : 1003
Type : Information
Message : About to test AutoDiscover with the e-mail address user@domain.no.
Id : 1007
Type : Information
Message : Testing server exchsrv.domain.local with the published name https://exchsrv.domain.local/EWS/Exchange.asmx & ht
tps://mail.domain.no/EWS/E
Id : 1019
Type : Information
Message : Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://exchsrv.domain.local/Autodiscover/Autodiscover.xml.
Id : 1006
Type : Information
Message : The Autodiscover service was contacted at https://exchsrv.domain.local/Autodiscover/Autodiscover.xml.
Id : 1016
Type : Success
Message : [EXCH]-Successfully contacted the AS service at https://exchsrv.domain.local/EWS/Exchange.asmx. The elapsed ti
me was 437 milliseconds.
Id : 1015
Type : Success
Message : [EXCH]-Successfully contacted the OAB service at https://exchsrv.domain.local/EWS/Exchange.asmx. The elapsed t
ime was 0 milliseconds.
Id : 1014
Type : Success
Message : [EXCH]-Successfully contacted the UM service at https://exchsrv.domain.local/UnifiedMessaging/Service.asmx. Th
e elapsed time was 93 milliseconds.
Id : 1004
Type : Error
Message : The certificate for the URL https://mail.domain.no/EWS/Exchange.asmx is incorrect. For SSL to work it needs
to have a subject of mail.domain.no, instead the subject was exchsrv.domain.local. Consider correcting servic
e discovery, or installing a correct SSL certificate.
Id : 1013
Type : Error
Message : When contacting https://mail.domain.no/EWS/Exchange.asmx received the error The request failed with HTTP sta
tus 401: Unauthorized.
Id : 1016
Type : Error
Message : [EXPR]-Error when contacting the AS service at https://mail.domain.no/EWS/Exchange.asmx. The elapsed time wa
s 406 milliseconds.
Id : 1015
Type : Information
Message : [EXPR]-The OAB is not configured for this user.
Id : 1014
Type : Information
Message : [EXPR]-The UM is not configured for this user.
Id : 1017
Type : Success
Message : [EXPR]-Successfully contacted the RPC/HTTP service at https://mail.domain.no/Rpc. The elapsed time was 46 mi
lliseconds.
Id : 1006
Type : Success
Message : The Autodiscover service was tested successfully.
Id : 1021
Type : Information
Message : The following web services generated errors.
As in EXPR
Please use the prior output to diagnose and correct the errors.
Any help with this would be great.
regards
Remi
ASKER
Thank you. I wil have a look at it. I also have open a case at Microsoft to get this problem solved fast
Remi
Remi
Surething :-)! The objective is to get a resolution.
Thanks
Nitin
Thanks
Nitin
ASKER
After talking with MS Exchange Support trying a lot of different solutions without getting it to work i was sent to MS Messaging Support. I was told there that not all services will work with Autodiscover and just one standard SSL certificate. I was told that I HAVE to have a SAN/UC certificate to get Availability Service to work. I read the WhitePaper on AS and couldnt find anything to support that statement, but still....that is the solution im going for.
I dont see why soultions with one certificate and http referral and the srv record soultion would even be out there if you lose this kind of functionality. Free/busy time is important for large companies, so presenting a solution that dosent suppot that just seems wierd to me.
Anyway..for minimal problems with exchange and certificates....buy a SAN/UC certificate
Thanks for the help
Remi
I dont see why soultions with one certificate and http referral and the srv record soultion would even be out there if you lose this kind of functionality. Free/busy time is important for large companies, so presenting a solution that dosent suppot that just seems wierd to me.
Anyway..for minimal problems with exchange and certificates....buy a SAN/UC certificate
Thanks for the help
Remi
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
I had answered this earlier....see if it helps
http://www.experts-exchang
Thanks
Nitin