Remote Web Workplace not connecting to Server or Clients

IntegratedAxis
IntegratedAxis used Ask the Experts™
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Hi everyone, here's my problem:
I have a Windows Small Business Server 2003 network environment and have Remote Web Workplace setup and "configured" I say "configured" because although I can access the website without any problem I am unable to connect to the Server or the Clients. I have ensured that nothing else is listening on the port that RWW uses, all users are members of the Remote Desktop Users and Remote Web Workplace Users, group policy on all local machines is set to allow logon through terminal services to those groups. I have also verified that if I simply run the RDP client from one station I can successfully connect to another in the office so this illustrates to me that RDP is configured correctly. I can also RDP directly to the server through a Port Forward on 3389. The Windows Firewall is disabled through Group Policy to take it out of the equation. Whenever I try to connect from the RWW website I get the following error:

"Connectivity to the remote computer could not be established. Ensure that the remote computer is on and connected to the Windows Small Business Server network."

Any help is greatly appreciated.
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Commented:
Have you forwarded all the required ports for RWW? 443 and 4125 must be forwarded to the SBS server.

Are you using Internet Explorer? Installing Active X controls as prompted?

Commented:
And if my above suggestion doesn't help, check here: http://support.microsoft.com/kb/886209

Author

Commented:
Intekra,
     I double checked the port forwarding and both 443 and 4125 are correctly forwarded to the RWW server. Yes the Active X control is being used and is installed when prompted and 4125 is not being used by any other service. I came across the article you recommended and it did not solve the issue.

Commented:
Did you connect the workstations to the domain using http://servername/connectcomputer originally?

Author

Commented:
To make sure I looked at the netstat -aon | find ":4125" again and this time it gave me a PID of 4. When I look at Task Manager is says that PID belongs to "System".

Author

Commented:
I added the Registry Entries the article said but will have to wait for a chance to reboot. I will keep you posted.

Author

Commented:
Nope, still no go. Any other ideas?
Low and behold the answer was one of those simple ones that you overlook because you can't think it would be that easy. SBS 2003 has a "Repair" link on the Manage Your Server page. More precisely a "Repair Internet and E-mail". Running this utility has corrected my problem. Best guess is it makes significant repairs to the registry and policies that just can't be done by hand without an extensive knowledge of the programming. Either way, this coupled with my handy Remote RDP Enabler has fixed my issue and RWW is working correctly. I hope this helps anyone else having this problem.

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