I have just bought a 1TB WD MyBook Essential Edition (USB) but if I boot the PC with it connected, it hangs. I get the message 'Auto detecting USB mass storage devices... Device #01 STG12002 1AS... Device #02.... 0078'
The device 01 is my exisitng USB drive which has always worked fine and still does. The 02 is the MyBook. The 0078 appears in the very bottom right corner of the screen, after which the computer will not respond to anything, not even ctrl+alt+del.
WD support told me to switch off USB Legacy support in the BIOS, which I did, but it stil does the same thing. I should point out that before rebooting the PC after initial installation, I reformatted the drive to NTFS (was FAT32) and changed the drive letter initally assigned by Windows (XP SP3). I tried to reformat it to FAT32 but Windows won't let me, not even if I delete and recreate the partition.
I do not want to have to keep disconnecting and reconnecting the drive, so if anyone knows of a surefire way of solving this I would be eternally grateful :)
Otherwise it's going back to the shop!!