Solved

Realtek RTL8110 Driver Update Vista Ultimate Crashes Modem

Posted on 2008-09-29
3
1,206 Views
Last Modified: 2013-12-14
Hi, This morning 29/9/08 through the windows update I downloaded the driver update dated 29/09/08 for Realtek RTL 8110 onboard Lan on the Gigabyte MB as descrived above. THe driver installed and appeared to have no issues. This computer is networked through a switch and goes outside by way of a Motorola SBG900 cable modem. Whilst working on another pc i noted that my internet conection was dropping and then returning, after checking the modem i could see that it was powering off and then restarting. I decided to ring my ISP and their cross checking ( the connection lost over 30 times in 2 hours) and mine concluded that the modem was faulty and should be replaced. This seemed strange that it should have failed but i thought it must be so. I at this time unplugged and removed from the network the updated pc and turned off the modem. My nextdoor neighbors have a wireless network that they have allowed me to use before so I plugged a usb wireless key and performed a site survey to connect to their signal, for whatever reason possibly the weather I could not gain a good connection. I disabled the network connection on the pc i was using and unplugged the ethernet cable from the SBG900 modem and connected to the modem wirelessly, after an hour of continuous connection I started to consider that something was unusual as the modem was not cycling as it had before. I connected the lan cable and then disabled the wireless key the connection stayed consistent with no drop outs or power cycling. I sensed that the pc with the driver update as described above was the culprit, I plugged it back into the network and then repowered the pc, almost instantly the modem rebooted and the connection was lost. I then rolled back the driver and restored the pc to the point prior to the driver update and then rebooted. It has now been 5 hours and there is no sign of the modem or connection failing or rebooting.
0
Comment
Question by:MarkEldridge
  • 2
3 Comments
 
LVL 28

Expert Comment

by:burrcm
Comment Utility
I had a similar issue with a billion adsl modem recently. As soon as it saw XP SP3 it went into a reboot loop. By the time I checked their site, Billion had acknowledged the issue and issued a firmware update which resolved the problem. Maybe some comment by Motorola?

Chris B
0
 

Author Comment

by:MarkEldridge
Comment Utility
Im not sure it is a motorola problem or a realtek/software issue my feeling is it is the second choice as since the driver was rolled back there has been 100% connectivity
0
 
LVL 28

Accepted Solution

by:
burrcm earned 250 total points
Comment Utility
Your a right, but the same thing effectively happened with the billion. Microsoft added something which was in the wifi standard with SP3 which they had failed to implement previously and as a result systems which had functioned correctly now failed. So the "fault" was with SP3, but it wasn't a fault if you see what I mean. Fair chance it is the realtek driver in this case though.

Chris B
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
leased line - BT 4 83
Profile service not available 6 100
Honest bandwidth testing 14 96
Need help with Vista and Windows Mail 22 53
Hi All Just a quick one for everybody. I was recently looking into setting the default User Account Picture for all my vista clients within the network but on closer inspection the group policy setting only allows you to set the default pictur…
This solves the problem of diagnosing why an internet connection is no longer working. It also helps identify the likely cause of the lost connection if the procedure fails to re-establish your internet connection. It helps to pinpoint the likely co…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
This video explains how to create simple products associated to Magento configurable product and offers fast way of their generation with Store Manager for Magento tool.

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

7 Experts available now in Live!

Get 1:1 Help Now