An exchange user understandably has full access rights set to their own mailbox; however the following error message appears when they try to empty their junk mail folder within Outlook 2003 on a well specified Windows XP Pro computer.
"You do not have permission to move items in this folder. To check permssions for this folder, right click and select properties. see the folder owner or administrator to change permissions"
What could be causing the above issue, as the permissions are correct. Also recently Outlook froze and the only way around this was to rename and then re-create the .ost file, which worked fine for several weeks. When the .ost file was re-created however, some old emails were then marked as unread?
I am not sure if the above has any bearing on the error message, or if indeed there is some form of communication problem between Exchange server and this computer? The other computers are currently working fine, although intermittently a Windows update seems to cause network communication problems.