Solved

Very slow internet connection.

Posted on 2008-09-29
4
458 Views
Last Modified: 2013-12-29
Hi. I've just had my broadband internet service checked by an engineer from my internet provider who reports that it's operating ok at about 3.5mb/s downstream yet downloading is still incredible slow at around 14kb/s or even less! I have tried to download from a variety of sites yet there is no improvement.

My O/S is Windows Vista on a brand new PC.

Any suggestions welcome.

Thanks.
0
Comment
Question by:WEBPLODDER
  • 3
4 Comments
 
LVL 11

Assisted Solution

by:Wes Miller
Wes Miller earned 300 total points
ID: 22595745
What hardware are you using?
 Ehternet Card Brand, Modem Brand? Router?
 Do: Start, Run,Type: compmgmt.msc /s (Ok) , Device Manager, Network Adapters
Click on your Adapter, then Right Click and Left Click on Properties.
Advanced, Make sure flow control is set to generate & respond!
Everything put 3 items should be enabled or on,
The two that should be or or disabled are: QOS Packet Tagging, Wait on link settings.

Wes
0
 

Accepted Solution

by:
WEBPLODDER earned 0 total points
ID: 22596803
Hi Wes. I have a British Telecom Home Hub Router.

When I click on Network Adaptors in the Device Manager I get the following:

Bluetooth Device (Personal Area Network)
Bluetooth Device (RFCOMM Protocol TDI)
Broadcom 802.11n Network Adaptor
Intel(R) 82566DC-2 Gigabit Network Connection

Which one are we interested in?



0
 

Author Comment

by:WEBPLODDER
ID: 22599699
It's ok Wes my internet speed seems to have been restored by my IP at long last, but thank you very much for your expertise.
0
 

Author Comment

by:WEBPLODDER
ID: 22599743
Thanks again.
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Suggested Solutions

Sometimes you have to pull out old tricks to get a new firewall to work… While we were installing a new Sonicwall at a customers site we found that sites they were able to visit before were not working.  It seemed random and we could not understa…
I'm Dumb-phoned(ed) Last week, I noticed this message when adding events to my Google Calendar: On June 27th (2015), Google is removing SMS as a notification option for Google Calendar events.  Their assumption is that enough people have smart p…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now