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I can't print to local network printer

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Last Modified: 2010-04-21
I can't print to local network printer when I am offline; I use a laptop(Windows XP) and I visit different hospitals. My laptop is set up and I have been able to access the different local networks at the different hospitals for file sharing and printing. At one hospital, I sometimes can't connect. The laptop says I am offline and I noticed that whenever I am offline, I can't print to the network print. This same printer prints when I am connected to the network.
Please help.
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Commented:
Are you connecting directly to the printer via a usb or parallel cable?  Or trying via a network connection?

If by network connection you must be connected to print to the device.

Author

Commented:
I connect by a wireless connection to the local network, never by cable and it has worked fine in the past, except I get disconnected and then, it can't print because the network is offline; it happens too often and network connection comes back when it wants.

Commented:
Has the hospital IT department changed something?

It is very easy for them to have made a minor change in their wireless or sharing setup in the last few days/weeks and your system will not connect.

I would first check with them if your laptop and wireless work well everywhere else.

John
Top Expert 2010

Commented:
If you are on a wireless connection and you are offline, check your wireless icon and see what kind of signal strength you have at that moment.     You might have hit a dead spot.  If you have the rights on your system, you can usually right click on the windows tray icon and select repair to try and get a new dhcp ip and reregister with the network.  

 
If your using multiple printers in various locations maybe the port has dropped out? check that the TCP/IP port is correct for the printer you are trying to use by right clicking on the printer icon via CP/Printers/ and click on Properties. Maybe the printer IP has been changed? this could knock the port off.

Also, you may need to set the current printer your using to the "default" printer & check its printing "on-line" too.

I hope thats of use, good luck

Author

Commented:
The problem came again today and I noticed that when I can't print, the LAN connection is actually disconnected but it won't connect when I double-click it.
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Top Expert 2010

Commented:
@ rightclickfix    - welcome aboard - and posting tips is what we all do here.....   so no worries.  

@ michieis2 - rightclick is correct.    This is not a printer issue, but an issue with your connection.   If your laptop is not detecting a network signal for the wireless adapter, check what rightclick said about the wireless on /off....    See if anyone else in the same spot has a wirelesss signal.   If multiple people have no signal, I would complain to the lan admin about the 'dead spot'.  

Author

Commented:
Thanks you'all. I am pretty new to this site too.
Top Expert 2010

Commented:
Any updates michieis?

Author

Commented:
Sorry I haven't updated you guys; for some funny reason, it hasn't happened again yet for me to try

Author

Commented:
WZC isn't running
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