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Sonicwall VPN Recycle

Posted on 2008-09-29
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Last Modified: 2013-11-09
Hello Experts,
   I have a Sonicwall VPN client installed on my desktop, behind a Linksys WRT54G router.  I can install and use the program fine, with no issues.  The thing is when after I reboot the machine, the client recycles after the inital connection.  It will stay "connected" for about 30-45 seconds, then attempt to get an IP address again.  During the time it is connected, no packets are passed.  Once I uninstall the program and reinstall it, it continues normal operation.  I have been dealing with the issue for about 6 months, thinking I can just deal with it, but not it's getting on my nerves.  Any help with this would be apprecated...thanks!
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Question by:rwilliams257
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LVL 72

Expert Comment

by:Qlemo
ID: 22596649
It could help if you could enable either VPN passthru or port forwarding for udp/500 (and udp/4500) in the router.
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Author Comment

by:rwilliams257
ID: 22598062
I will try that at the next restart...
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Author Comment

by:rwilliams257
ID: 22600501
No joy...still as before...
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LVL 72

Expert Comment

by:Qlemo
ID: 22600802
Got some log for SonicWall client/device?
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Author Comment

by:rwilliams257
ID: 22600960
See log attached...
SWVpnClientLog.txt
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LVL 72

Expert Comment

by:Qlemo
ID: 22601068
The key lines are:
NetWkstaUserGetInfo returned: user: Dave Williams, logon domain: BEEJOUS, logon server: BEEJOUS
NetGetDCName failed: Could not find domain controller for this domain.

After this, the VPN tunnel is destroyed and re-established. This is happening twice. At third attempt, everything works fine.
You have got some problems with the "domain" login. I suppose you can omit the domain name, as it is the computer's name. Further I suppose if you use a false domain name, the results will be the same - 3 attempts till success.

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Author Comment

by:rwilliams257
ID: 22601106
Okay, you lost me...I understand what you are saying...but is their a way to fix it...?
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LVL 72

Expert Comment

by:Qlemo
ID: 22601365
Try my "suppose" parts ;-). Use no domain name (or use one, if you did not before).
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Author Comment

by:rwilliams257
ID: 22604388
Tried it both ways, still no joy...Realize however, that I am not logging into the firewall with a domain name, rather a local user on the firewall...
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LVL 72

Accepted Solution

by:
Qlemo earned 1500 total points
ID: 22604609
The issue seems to be on the device side. Maybe some timing issues. You will have to dig in this deeper, meaning to analyze device logs (good luck!). I doubt you can adjust something in your client.
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