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Sonicwall VPN Recycle

Posted on 2008-09-29
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Last Modified: 2013-11-09
Hello Experts,
   I have a Sonicwall VPN client installed on my desktop, behind a Linksys WRT54G router.  I can install and use the program fine, with no issues.  The thing is when after I reboot the machine, the client recycles after the inital connection.  It will stay "connected" for about 30-45 seconds, then attempt to get an IP address again.  During the time it is connected, no packets are passed.  Once I uninstall the program and reinstall it, it continues normal operation.  I have been dealing with the issue for about 6 months, thinking I can just deal with it, but not it's getting on my nerves.  Any help with this would be apprecated...thanks!
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Question by:rwilliams257
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Expert Comment

by:Qlemo
ID: 22596649
It could help if you could enable either VPN passthru or port forwarding for udp/500 (and udp/4500) in the router.
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Author Comment

by:rwilliams257
ID: 22598062
I will try that at the next restart...
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Author Comment

by:rwilliams257
ID: 22600501
No joy...still as before...
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
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Expert Comment

by:Qlemo
ID: 22600802
Got some log for SonicWall client/device?
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Author Comment

by:rwilliams257
ID: 22600960
See log attached...
SWVpnClientLog.txt
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Expert Comment

by:Qlemo
ID: 22601068
The key lines are:
NetWkstaUserGetInfo returned: user: Dave Williams, logon domain: BEEJOUS, logon server: BEEJOUS
NetGetDCName failed: Could not find domain controller for this domain.

After this, the VPN tunnel is destroyed and re-established. This is happening twice. At third attempt, everything works fine.
You have got some problems with the "domain" login. I suppose you can omit the domain name, as it is the computer's name. Further I suppose if you use a false domain name, the results will be the same - 3 attempts till success.

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Author Comment

by:rwilliams257
ID: 22601106
Okay, you lost me...I understand what you are saying...but is their a way to fix it...?
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Expert Comment

by:Qlemo
ID: 22601365
Try my "suppose" parts ;-). Use no domain name (or use one, if you did not before).
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Author Comment

by:rwilliams257
ID: 22604388
Tried it both ways, still no joy...Realize however, that I am not logging into the firewall with a domain name, rather a local user on the firewall...
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Accepted Solution

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Qlemo earned 500 total points
ID: 22604609
The issue seems to be on the device side. Maybe some timing issues. You will have to dig in this deeper, meaning to analyze device logs (good luck!). I doubt you can adjust something in your client.
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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