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error on sending to other computer

Posted on 2008-09-29
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Last Modified: 2012-05-05
Error 80070005 : 158 : Unable to connect to receiving computer.

this is the error I get when trying to send a note to another computer
We are using WIndowsXP. No firewall installed. Works on some computers and not others.
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Question by:Michaelgoff79
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by:victornegri
victornegri earned 50 total points
ID: 22597669
I've never used the Post-It software notes before but you may want to compare the running services between a working computer and a non-working computer. Post-It may have installed a service that did not start up on the non-working computer.

And although you didn't install a firewall on Windows XP, is the Windows Firewall disabled?
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by:Michaelgoff79
ID: 22597831
The firewall is disabled, and I can send from the computer that cannot receive.
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by:ylandrum
ylandrum earned 450 total points
ID: 22597955
Hunt around the internet for a file called PSNXP2fix.exe; it will take you through the configuration changes you need to make on the problematic computer. I actually have it but I don't think EE will let me attach it. You used to be able to get it from 3M but I cannot find the download link anymore. There also used to be a PDF file called PSNandSP2.pdf that listed all the manual changes that needed to be made, but I can't seem to locate it either.

Another option would be to  upgrade to Post-it Software Notes 3.1; in that version you can just open up Preferences and click the LAN tab where you will get a message that your computer is not configured correctly  to receive notes. Click the Configure button to fix.
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by:Michaelgoff79
ID: 22598887
Actually used the SP2 fix, but we are currently running mostly SP3...however most machines were working even after the SP for some time.
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ylandrum earned 450 total points
ID: 22636535
That was one of the odd things about this issue; it didn't affect everyone. Well, on the other hand, I guess most problems are that way to a degree so it's not all that odd. But since SP3 is really just SP2 plus a patch roll-up, it can cause the issue too.
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by:Michaelgoff79
ID: 22668495
thanks
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