?
Solved

How do I manually Uninstall the software

Posted on 2008-09-29
3
Medium Priority
?
1,431 Views
Last Modified: 2012-08-14
One Touch 4.0 is installed twice on my computer.  It appears corrupted.  I attempted to Uninstall using Windows Vista Uninstall Software.  An Error Message staets, "There is a problem with the Windows Uninstaller package.  A protram run was part of the setup did not finish as expected."  

I am unable to Uninstall other programs using the Vista Uninstall.  Is there some way I can uninstall other than using the Vista program?
0
Comment
Question by:Gerald_Cunningham
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 15

Accepted Solution

by:
Ryan_R earned 1000 total points
ID: 22605237
I don't have enough battery life to check if OneTouch is spyware, etc, but you could try to:

1. Make sure the program isn't running at all (Task Manager)
2. Rename or move the folder where the program is installed (if there are no side-effects it can be deleted, good to have a backup just in case).
3. Use a program like Spybot Search & Destroy to remove the listing in the Add/Remove Programs box
4. Use a registry cleaner to ensure old traces of the app in the registry are removed. Never follow advertised links on the Internet to clean your PC/registry for free since these are usually rogue programs that cause more trouble for you. Try the one at http://www.ccleaner.com/ (I can't remember which of the recommended ones are free - perhaps someone else can check that for me or go through a review article on the subject)

Hope this helps
0

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

So who is this article for? If you are like most of the computer users out there, you probably only realize the meaning of 'System maintenance' after something goes wrong. This article is for you if you care about keeping your system working opti…
There are many reasons a PC runs slower than when it was new, ranging from malicious software intended to mess things up to simple general Windows use.  Your PC performance may slowly degrade over time without you noticing but when you buy a PC from…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
In this video, Percona Solution Engineer Dimitri Vanoverbeke discusses why you want to use at least three nodes in a database cluster. To discuss how Percona Consulting can help with your design and architecture needs for your database and infras…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question