Solved

How do I manually Uninstall the software

Posted on 2008-09-29
3
1,426 Views
Last Modified: 2012-08-14
One Touch 4.0 is installed twice on my computer.  It appears corrupted.  I attempted to Uninstall using Windows Vista Uninstall Software.  An Error Message staets, "There is a problem with the Windows Uninstaller package.  A protram run was part of the setup did not finish as expected."  

I am unable to Uninstall other programs using the Vista Uninstall.  Is there some way I can uninstall other than using the Vista program?
0
Comment
Question by:Gerald_Cunningham
3 Comments
 
LVL 15

Accepted Solution

by:
Ryan_R earned 250 total points
ID: 22605237
I don't have enough battery life to check if OneTouch is spyware, etc, but you could try to:

1. Make sure the program isn't running at all (Task Manager)
2. Rename or move the folder where the program is installed (if there are no side-effects it can be deleted, good to have a backup just in case).
3. Use a program like Spybot Search & Destroy to remove the listing in the Add/Remove Programs box
4. Use a registry cleaner to ensure old traces of the app in the registry are removed. Never follow advertised links on the Internet to clean your PC/registry for free since these are usually rogue programs that cause more trouble for you. Try the one at http://www.ccleaner.com/ (I can't remember which of the recommended ones are free - perhaps someone else can check that for me or go through a review article on the subject)

Hope this helps
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Windows Search solution OR Third party file search freeware 5 574
Windows 8.1 swipe problem 5 439
Error when attempting to connect to wireless network 7 414
Windows Vista sharing 11 64
Hi All Just a quick one for everybody. I was recently looking into setting the default User Account Picture for all my vista clients within the network but on closer inspection the group policy setting only allows you to set the default pictur…
So who is this article for? If you are like most of the computer users out there, you probably only realize the meaning of 'System maintenance' after something goes wrong. This article is for you if you care about keeping your system working opti…
This Micro Tutorial will teach you how to censor certain areas of your screen. The example in this video will show a little boy's face being blurred. This will be demonstrated using Adobe Premiere Pro CS6.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question