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Exchange is missing most of the info in priv1.edb

Posted on 2008-09-29
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Last Modified: 2010-08-05
We are running SBS 2003 sp2.  Three days ago all of the private contacts and most of the mail (around 80%) of it disappeared.  I've checked the size of priv1.edb and found that it has not, a few MBs aside, changed in the past week.  This led me to run eseutil /p.  I got the "successfully completed with 205 (unknown ..." statement.  I still am missing the info.  I have tried to restore the data from backup using ntbackup.  I did check the "this database can be overwritten by restore" box, I did dismount the store, and i did check the "Last backup" option.  That yielded no results.  I tried to restore to an older backup with the same result.  I must be missing something.  There are no errors pertaining to exchange in the event log.  So, I'm stumped and my sales force is completely down until I can recover these contacts.  


thanks in advance

p.s the public DBs seem unaffedted by this.
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Question by:rbcurrier
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6 Comments
 

Author Comment

by:rbcurrier
ID: 22597122
I also do have adequate space on the drive containing the edb files.  It is a 35GB partition and the total size of all items on the drive is 18.8 GB
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Expert Comment

by:flyingsky
ID: 22597164
I recently helped somebody with a crashed Exchange box. Hope this can help
http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_23742473.html
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Author Comment

by:rbcurrier
ID: 22597313
well i can  restore the db. but the data is still missing
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Author Comment

by:rbcurrier
ID: 22597576
I have Microsoft involved also, so we'll see what happens.  hopefully i can get a resolution before i die of old age waiting on hold
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LVL 18

Assisted Solution

by:flyingsky
flyingsky earned 600 total points
ID: 22597666
I was going to say call up MS since they can get things fixed quicker.
Good luck,
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Accepted Solution

by:
rbcurrier earned 0 total points
ID: 22618621
Ok sorry about the delay.  I fixed it.  Once I ran eseutil /p again the items showed up in the "Recover Deleted Items" page.  It all looks a little deliberate
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