Solved

Exchange is missing most of the info in priv1.edb

Posted on 2008-09-29
6
311 Views
Last Modified: 2010-08-05
We are running SBS 2003 sp2.  Three days ago all of the private contacts and most of the mail (around 80%) of it disappeared.  I've checked the size of priv1.edb and found that it has not, a few MBs aside, changed in the past week.  This led me to run eseutil /p.  I got the "successfully completed with 205 (unknown ..." statement.  I still am missing the info.  I have tried to restore the data from backup using ntbackup.  I did check the "this database can be overwritten by restore" box, I did dismount the store, and i did check the "Last backup" option.  That yielded no results.  I tried to restore to an older backup with the same result.  I must be missing something.  There are no errors pertaining to exchange in the event log.  So, I'm stumped and my sales force is completely down until I can recover these contacts.  


thanks in advance

p.s the public DBs seem unaffedted by this.
0
Comment
Question by:rbcurrier
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 

Author Comment

by:rbcurrier
ID: 22597122
I also do have adequate space on the drive containing the edb files.  It is a 35GB partition and the total size of all items on the drive is 18.8 GB
0
 
LVL 18

Expert Comment

by:flyingsky
ID: 22597164
I recently helped somebody with a crashed Exchange box. Hope this can help
http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_23742473.html
0
 

Author Comment

by:rbcurrier
ID: 22597313
well i can  restore the db. but the data is still missing
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 

Author Comment

by:rbcurrier
ID: 22597576
I have Microsoft involved also, so we'll see what happens.  hopefully i can get a resolution before i die of old age waiting on hold
0
 
LVL 18

Assisted Solution

by:flyingsky
flyingsky earned 150 total points
ID: 22597666
I was going to say call up MS since they can get things fixed quicker.
Good luck,
0
 

Accepted Solution

by:
rbcurrier earned 0 total points
ID: 22618621
Ok sorry about the delay.  I fixed it.  Once I ran eseutil /p again the items showed up in the "Recover Deleted Items" page.  It all looks a little deliberate
0

Featured Post

Enroll in June's Course of the Month

June's Course of the Month is now available! Every 10 seconds, a consumer gets hit with ransomware. Refresh your knowledge of ransomware best practices by enrolling in this month's complimentary course for Premium Members, Team Accounts, and Qualified Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
how to add IIS SMTP to handle application/Scanner relays into office 365.

690 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question