Solved

Wireless network connected, but Windows will NOT connect to Internet...

Posted on 2008-09-29
6
926 Views
Last Modified: 2013-11-09
Hi,
   I have the weirdest Windows XP Media Center Edition bug (well, it's Windows...): so my computer works fine for 2 years, with:

- Regular Windows XP security updates
- ZoneAlarm Pro running on it

For some reason, one day the Windows XP security updates ran, and after that, it could not connect to Internet. Specifically, it could connect to the wireless network that I always used for the past 2 years, but just could not let any application get on the Internet (browser, AIM, etc.). System Restore doesn't work, and I've checked the ZoneAlarm settings (nothing has changed).

Is there any way to diagnose/fix this situation without having to have a hard drive reformat? :-O (or reset to factory settings, equally unpleasant).

Appreciate any help/insight provided!
0
Comment
Question by:Envoy2064
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 

Author Comment

by:Envoy2064
ID: 22597407
Also - I run Linux on a second partition on the same computer, and *it* is able to connect to the Internet just fine. So it's not a hardware problem.
0
 
LVL 16

Expert Comment

by:rbudj
ID: 22597553
First disable your ZoneAlarm.  If problem still exists, disable your windows firewall.  If that fixes the problem, you need to go into the windows firewall and create and exception.
0
 

Author Comment

by:Envoy2064
ID: 22597811
I have tried disabling ZoneAlarm and it didn't work. Windows Firewall was always disabled.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 59

Accepted Solution

by:
LeeTutor earned 500 total points
ID: 22597920
There were some MS security updates that interfered with ZoneAlarm, not allowing internet access. I think if you cannot disable it, you need to uninstall it, or try the advice on this page:

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
0
 
LVL 4

Expert Comment

by:TurboBorland
ID: 22602501
Along with the above, what kind of encryption (if any) is the wireless network using?  I've seen some updates mess up the ability for certain wireless cards to access WPA/WPA2 wireless networks.  It will see it (show that its WEP or WPA) and say it's connected, but in reality it's not because it doesn't know how to handle the standard actually being used.
0
 

Author Closing Comment

by:Envoy2064
ID: 31501222
Wow, this worked like magic...
0

Featured Post

Everything You Need to Know about Petya 2.0

Get an overview of the what, when and how of Petya 2.0  from our threat analyst Marc Labilerte, as well as a look at how WatchGuard Total Security Suite protected our customers from the recent attack!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I have been asked to explain on many, many occasions the correct way to setup network cards and DNS settings on ISA Server 2004, 2006 and forefront Threat management gateway (FTMG) and have willing done so. I have also promised my self everytime tha…
I recently purchased a Bluetooth headset called the Music Jogger (model BSH10). The control buttons on it look like this: One of my goals is to use it as the microphone and speakers for Skype calls. In that respect, it works well. However, I …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
This tutorial will teach you the special effect of super speed similar to the fictional character Wally West aka "The Flash" After Shake : http://www.videocopilot.net/presets/after_shake/ All lightning effects with instructions : http://www.mediaf…

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question