Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 640
  • Last Modified:

Inbox Sub folder has disappeared

I have a user who had a rule setup to send certain emails to a folder she created. It was a sub folder in the inbox. It had been working for a couple of weeks then quit and gave her an error that no folder existed to put the emails in. She did not delete the folder it has disappeared along with all the email's in the folder. Is there any way to recover or find where the folder went?
0
roatan
Asked:
roatan
1 Solution
 
war1Commented:
Hello roatan,

Look in the Trash folder. Do an Outlook search for the email that was put in the folder. If you can find the email, the folder still exist.  It may have accidently move to another folder.

But if the folder is deleted, there is no way to recover unless you have a backup of the PST when the subfolder existed.

Hope this helps!
war1
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now