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Inbox Sub folder has disappeared

Posted on 2008-09-29
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Last Modified: 2009-07-29
I have a user who had a rule setup to send certain emails to a folder she created. It was a sub folder in the inbox. It had been working for a couple of weeks then quit and gave her an error that no folder existed to put the emails in. She did not delete the folder it has disappeared along with all the email's in the folder. Is there any way to recover or find where the folder went?
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Question by:roatan
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war1 earned 1000 total points
ID: 22598134
Hello roatan,

Look in the Trash folder. Do an Outlook search for the email that was put in the folder. If you can find the email, the folder still exist.  It may have accidently move to another folder.

But if the folder is deleted, there is no way to recover unless you have a backup of the PST when the subfolder existed.

Hope this helps!
war1
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