Cannot perform system state backup

I am trying to create a system state backup using the built in utility (programs > accessories > system tools > back up) and cannot complete the process.  I keep getting this error:

Backup Status
Operation: Backup
Active backup destination: File
Media name: "Backup.bkf created 9/29/2008 at 12:06 PM"

Volume shadow copy creation: Attempt 1.
Timeout before function completed

Error returned while creating the volume shadow copy:0xffffffff.

Error returned while creating the volume shadow copy:ffffffff
Aborting Backup.

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The operation did not successfully complete.

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It has the most recent updates, not sure what to try.
bradlee27514Asked:
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Computer101Connect With a Mentor Commented:
PAQed with points refunded (500)

Computer101
EE Admin
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bradlee27514Author Commented:
Is it safe to follow the commands in the 3rd link?
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bradlee27514Author Commented:
I can run this fine on my other three servers, this is a terminal server, could that be an issue?
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Cyclops3590Commented:
bradlee27514,

Since the issue was resolved and you posted the solution, a better closing would be to PAQ/Refund.  This way others who search EE can find your solution if they have a similar issue.  Thanks.

Cyclops3590
EE Cleanup Volunteer
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