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Cannot create a web application

Posted on 2008-09-29
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Last Modified: 2012-05-05
Hi,

Brand new install of sharepoint services 3.0 and sql server 2005 on Windows 2003 Standard Server - all apperas to be working ok.  When I go to create a new Web Application through central admin I get an error.  

Bascially I go through the create web application page, enter all of the details that need to be entered and then when I click on finish, the next screen (after the progress bar) says that the upgrade is done but with errors.  Then when I try and view my central admin I get a service unavailable error.

What am I doing wrong?
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Question by:palsop
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by:zephyr_hex (Megan)
ID: 22598587
please check Event Viewer for related error(s), and post the specific errors.  thanks
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by:palsop
ID: 22604065
not sure what I am looking for in the event viewer, nothing relates to sharepoint services only MSSQL EXPRESS, but no errors.

So uninstalled ss 3.0 and reinstalled with sp1, ran the wizard everything ok again, this time when I go to create a web app I get the same error but now I can see the Central Admin after I created it, when I look in IIS Manager there has been no website set up.  Is this some sort of a permission problem??

Do I need to configure SS 3.o with any other parameters before I create a web app, or should I be able to create one straight away?
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by:zephyr_hex (Megan)
ID: 22609670
after you install wss, there are two basic steps... creating a web application, and creating a site collection.

so, creating a web application does not actually create your first site...  it's a prerequisite for creating your first site.
http://technet.microsoft.com/en-us/library/cc287954.aspx

once you have a web application, you can create a site collection (a top level web site):
http://technet.microsoft.com/en-us/library/cc288969.aspx

it sounds like you are having issues with creating a web application.  what is the specific error you see on the screen?
i asked you to check Event Viewer because sharepoint will sometimes give you a generic error in the web interface, but then log a more specific error in Event Viewer.  also, sometimes sharepoint will give an error, but the error isn't from sharepoint itself... it could be from SQL for example.  in my opinion, one of the first steps in troubleshooting sharepoint should be to determine exactly where the error is coming from (sharepoint, IIS, SQL, OS?)

you said you're seeing a service unavailable error in the web interface... what does it say specifically?

also, have you started all of the necessary sql services?
http://technet.microsoft.com/en-us/library/cc303308.aspx

also, please check Central Admin->Operations Tab->Services on Server (these are sharepoint services).  make sure to View ALL...  are any showing a status other than "Started" ? (some will not show a status at all ... this is ok).
also, check services.msc and make sure the following services are started
windows sharepoint services administration
windows sharepoint services search
windows sharepoint services timer
windows sharepoint services tracing
(windows sharepoint services vss writer does NOT need to be started)

hopefully this information will help narrow down the cause of the problem

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Author Comment

by:palsop
ID: 22612713
Sorted it I think, i was trying to create a new web app on top of an existing web app (the one create automatically) on the same port.

Created on a different port and worked fine.

Thank for your help on this, can I be cheeky and ask you another question:

In central admin - operations - services on server, the following are running/not running

Server: MOSS1

Web server for medium server farms is selected.

Document Conversions Launcher Service - stopped
Document Conversions Load Balanver Service - started
Excel Calculation Services - started
Office Sharepoint Server Search - stopped
Windows sharepoint services search - stopped
Windows sharepoint services web application - started

When I try and start the sharepoint services search it asks me for a service account username and password and a content access account username and password - where do I get these from?? how do I set them up??

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zephyr_hex (Megan) earned 500 total points
ID: 22615798
no problem.
this the guide i used when installing MOSS:
http://blogs.technet.com/josebda/archive/2006/11/07/installing-rtm.aspx

if you scroll down to the bottom, it provides the steps for configuring the sharepoint services search (step 5c)

the important point is that the search service account should be the same as the content access account.  that article uses domain\spa for both ... you can call your account whatever you'd like...

likewise, you can call the search database whatever you'd like...
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