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I changed a forwarded email address to a new address but exchange is still forwarding to old address

i am fordwarding a copy of exchange email address to an external address. the address is in a contact called admin1. the origioanl forwarded address is tmo.blackberry.com, and the new address is sprint.blackberry.com. I changed the admin1 contact address to the sprint.blackberry.com, but exchange still sends to the tmo address.
 
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Tonyc92007
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Tonyc92007
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1 Solution
 
MrLonandBCommented:
Have you run the Recipient Update Service in Exchange System Manager?
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Tonyc92007Author Commented:
i have the default upde there, but i think it may not be configured correctly...
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MrLonandBCommented:
Suggest deleting that Contact and creating another one with the new address. Then go to Exchange System Manager > Recipients > Recipient Update Service > (Your Domain)...right-click it and choose "Update Now".
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swappedsrCommented:
Yes, just create a new contact, do not edit the admin1 contact with the new addy and you will see immediate results.
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Tonyc92007Author Commented:
i created new contact and pointed the delevery to the new contact.
still emails to the old TMO address and get kick back..
i think that the update policy is not corrrect..ideas?
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swappedsrCommented:
did you delete the old tmo contact?
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Tonyc92007Author Commented:
FOUND my issue...was some external forwarding!!
thanks all for the help!
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swappedsrCommented:
Nice, glad you got it fixed.
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