• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 251
  • Last Modified:

I changed a forwarded email address to a new address but exchange is still forwarding to old address

i am fordwarding a copy of exchange email address to an external address. the address is in a contact called admin1. the origioanl forwarded address is tmo.blackberry.com, and the new address is sprint.blackberry.com. I changed the admin1 contact address to the sprint.blackberry.com, but exchange still sends to the tmo address.
 
0
Tonyc92007
Asked:
Tonyc92007
  • 3
  • 3
  • 2
1 Solution
 
MrLonandBCommented:
Have you run the Recipient Update Service in Exchange System Manager?
0
 
Tonyc92007Author Commented:
i have the default upde there, but i think it may not be configured correctly...
0
 
MrLonandBCommented:
Suggest deleting that Contact and creating another one with the new address. Then go to Exchange System Manager > Recipients > Recipient Update Service > (Your Domain)...right-click it and choose "Update Now".
0
Free recovery tool for Microsoft Active Directory

Veeam Explorer for Microsoft Active Directory provides fast and reliable object-level recovery for Active Directory from a single-pass, agentless backup or storage snapshot — without the need to restore an entire virtual machine or use third-party tools.

 
swappedsrCommented:
Yes, just create a new contact, do not edit the admin1 contact with the new addy and you will see immediate results.
0
 
Tonyc92007Author Commented:
i created new contact and pointed the delevery to the new contact.
still emails to the old TMO address and get kick back..
i think that the update policy is not corrrect..ideas?
0
 
swappedsrCommented:
did you delete the old tmo contact?
0
 
Tonyc92007Author Commented:
FOUND my issue...was some external forwarding!!
thanks all for the help!
0
 
swappedsrCommented:
Nice, glad you got it fixed.
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

  • 3
  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now