Solved

Exchange server is not receiving email

Posted on 2008-09-29
4
206 Views
Last Modified: 2012-05-05
Using Microsoft Exchange 2003 on Windows 2003 SBS I'm attempting to set it up to send and receive email. It sends just fine, yet it doesnt receive. Thats the problem. Let me know what info I need to post as I see nothing related to Exchange in Event Log. I have it enabled for both incoming and outgoing.  All Exchange related services are enabled. MX record is set up on the hosting service to forward email straight to the ip to the server.  Que shows 0 like the emails never got there. Firewall is temporarily disabled.
0
Comment
Question by:Anti-Mhz
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 96

Expert Comment

by:Lee W, MVP
ID: 22599256
Is the recipient policy configured to accept mail for the domain name?  If not, Exchange just throws it away.
0
 
LVL 17

Expert Comment

by:Andres Perales
ID: 22599321
Do you a firewall?  is that firewall setup to pass that email to the server?
0
 
LVL 12

Expert Comment

by:bhnmi
ID: 22599371
Enter you mail servers publicly resolvable name into this tool and post the results.

http://www.mxtoolbox.com/diagnostic.aspx 
0
 
LVL 5

Accepted Solution

by:
NutrientMS earned 250 total points
ID: 22599423
You should try to telnet to it from a computer on a different network (so it has to go through the internet like normal)

telnet <PUBLIC IP ADDRESS OF MX> 25

See what that comes up with.  If that doesn't connect at all, then it shouldn't be an exchange related problem it will be firewall etc...

If you can get to there and you can see that your exchange answers the SMTP call, then it will be an exchange config issue.

Let us know how you go.
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question