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Outlook calendar reminders are not dismissed when I change them to a future date and/or time

Posted on 2008-09-29
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Last Modified: 2012-05-05
Often when a reminder pops up for an Outlook calendar item, I double-click the reminder to open the calendar item and I change the reminder to a date in the future. In the past this would cause the reminder to be removed from the Reminders pop-up window, but recently this has stopped working. I have to click the Dismiss button to remove the reminder from the Reminders pop-up after changing the reminder date.

Does anyone know how to fix this so it works correctly?
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Question by:donander
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Expert Comment

by:Fiuca
ID: 22601386
Have you tried to snooze it to remind you in the future (5 minutes to 2 weeks)?
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Author Comment

by:donander
ID: 22616523
Yes, snoozing works but I only use that when I want to postpone something for later that day.

For the other appointments I want to change them to a specific date and time in the future when I will have time to do them. This was working and somehow stopped working.
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Expert Comment

by:Fiuca
ID: 22627117
What happened that caused this to stop working? Did you run any service packs, or other updates to your system?
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Author Comment

by:donander
ID: 22628751
If I knew what caused it I'd probably be able to fix it but I don't know. We have Automatic Update enabled on our machines so that they get the latest updates. Other than that I'm not sure what might have been installed.

Do you know of a fix for this issue?

-Don
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Accepted Solution

by:
Fiuca earned 125 total points
ID: 22629188
Don,

I have tried to reproduce your issue here but it worked fine. I Have Office 2003 with SP3 + Windows XP with SP3. I really can't think about anything else.

So I would suggest you to remove MS Office completely, reboot the system, Download CCleaner http://www.ccleaner.com/download - it's freeware; Run the program, go to the registry and scan for issues; - you can also cleanup temp files, cookies, etc if you will; Whatever it finds it in your registry, you will click to Fix the selected issues, and click YES to save a backup of your registry.
Reboot it again; reinstall MS Office with all service packs and try again with your reminders.
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Author Closing Comment

by:donander
ID: 31501334
I'm sorry I have not gotten back to you but I have been pretty busy. I'm afraid I don't have time to try the solution right now. Just putting up with the behavior is easier right now than trying the solution. But I am sure the solution would work so I am accepting it as the solution so you can be rewarded for your research.
Thanks,
Donander
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