Unable to install Windows Vista Business DVD

Well,i just bought a new laptop for my client.Model 6730b by HP Compaq.The problem i am facing is the installation of Windows Vista Business as it has come with preloaded DOS.I've tried disabling some options and make the CD Rom as first boot options but still haven't figured out.Why the DVD is not booting up.
LVL 12
ibrahim52Team LeaderAsked:
Who is Participating?
 
NutrientMSConnect With a Mentor Commented:
Does the DVD boot in another machine?  Can you press (I think F12) during boot to select a boot device and try select DVD through that (Instead of in the BIOS).  Can the Laptop boot other CD's like an XP Pro CD etc... ?
0
 
ibrahim52Team LeaderAuthor Commented:
Yup.Its an original Windows Vista Disc.I tried that too but failed.I checked HP website and found this link but its just too complicated and tested.Not working.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=3687777&prodTypeId=321957&objectID=c00758841#standalone
0
 
ibrahim52Team LeaderAuthor Commented:
Yup.Its an original Windows Vista Disc.I tried that too but failed.I checked HP website and found this link but its just too complicated and tested.Not working.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=3687777&prodTypeId=321957&objectID=c00758841#standalone
0
Cloud Class® Course: SQL Server Core 2016

This course will introduce you to SQL Server Core 2016, as well as teach you about SSMS, data tools, installation, server configuration, using Management Studio, and writing and executing queries.

 
NutrientMSCommented:
No,  what that link is explaining is when DURING windows installation, windows cannot find your hard drives because it does not have the required storage controller drivers.  In your case, you are not even booting of CD, which is way before that link becomes a problem.

What happens with an XP disc (if you have one).  Try to find any other bootable CD and see what happens.
0
 
ibrahim52Team LeaderAuthor Commented:
Ok.So i tried booting with windows xp.Bootable is working fine.But after booting up all the necessary files ,when i get the message STARTING WINDOWS SETUP ,next i am getting the blue screen of death.I checked the RAM i upgraded and everything,even the bios is showing no errors.But i dont know how did i got BSOD and VISTA i tried on other computers.Its working fine with the installation.Thank you.
0
 
NutrientMSCommented:
Can you remove any items you have added to the laptop (upgraded RAM), take it back to original spec, then try again, BSOD's like that are normally sure sign of something faulty in the system.  Can you also get the 0x0 code that is displayed in the blue screen if it does it again to.

Cheers.
0
 
ibrahim52Team LeaderAuthor Commented:
Alright.Let me check.Thanks for your instant feedback.
0
 
ibrahim52Team LeaderAuthor Commented:
Technical information :
****STOP : 0x00000007B

You need some more info ?
0
 
NutrientMSCommented:
Was that with the XP CD or Vista? and I am guessing you took out any upgraded RAM?
0
 
ibrahim52Team LeaderAuthor Commented:
Hmmmm....not yet.Because i dont want to take any risk.I just bought it yesterday so i will make it done with the dealer i bought from.Hmmmm yup its from windows xp.
0
 
NutrientMSCommented:
Ahhk,  Try again with Vista now,  See if you can get it to boot,  If it cant boot then I would suggest taking it back to the dealer, more than likely its a hardware fault in the unit. Ram or Hard drive (I'm guessing with that error your getting an "Inaccessible Boot Device" error?
0
 
ibrahim52Team LeaderAuthor Commented:
Alright.The problems solved.I tried with my friends WINDOWS VISTA ultimate disc with WINDOWS VISTA BUSINESS in options and its working and the installation has finished already.Thanks for your feedbacks NutrientMS.
0
 
ibrahim52Team LeaderAuthor Commented:
Thanks for your advice on trying other WINDOWS Disc.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.